

Ruoff Mortgage - Columbia City, IN
Columbia City, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Made things easy
Reply from Thea Druley, Ruoff Mortgage
March 24th, 2025 10:38 PM
Zane, thank you so much for your feedback! I'm glad to hear that I could make the process easy for you. If there's anything else I can do to improve your experience or assist you further, please don't hesitate to reach out. Your input is invaluable,...
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No thank you
Reply from Bryan Graham
February 12th, 2025 11:15 PM
Tim thank you for responding. It was a pleasure working with you!
Ruoff Mortgage - Columbia City has received a review with 5 star rating from Kelum R
Reply from Owner
February 8th, 2025 07:26 PM
Hi, Kelum. We appreciate the rating and are glad we could provide you with a positive experience!
Laura was amazing to work with! She was so friendly, helpful and quick! She was approachable and knowledgable. Everything was easy to navigate online!
Reply from Laura Ritchie, Ruoff Mortgage
February 6th, 2025 03:40 PM
That's wonderful to hear. I really appreciate you taking the time to share your experience. I enjoyed working with you too, and I'm so glad everything went smoothly and that you found the online process easy to navigate. It makes my day to...
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Everyone was very nice
Reply from Thea Druley, Ruoff Mortgage
February 7th, 2025 08:57 PM
John, thank you so much for the kind words! I really appreciate you taking the time to share your experience. It means a lot to me and the team here at Ruoff Mortgage that you felt everyone was very nice. We strive to create a positive and...
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Laura was very knowledgable and helpful in every step of the process. Couldn't have done it without her assistance and expertise!
Reply from Laura Ritchie, Ruoff Mortgage
February 3rd, 2025 05:22 PM
Macy, your kind words mean the world to me. I'm so glad I could help you navigate the mortgage process and that my expertise made a difference. It was a pleasure working with you, and I'm thrilled everything went smoothly. I truly appreciate...
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She’s a great Loan officer. The best Choice when purchasing a home..
Reply from Owner
January 28th, 2025 04:58 PM
I'm thrilled to hear your positive feedback! It was my pleasure to assist with your home purchase. I strive to provide the best service for my clients and I'm delighted to hear that you're happy with your experience. Thank you for choosing...
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Laura was excellent... she kept me informed always and answered all my questions. Thank you so much
Reply from Laura Ritchie, Ruoff Mortgage
January 28th, 2025 04:59 PM
I'm thrilled to hear that you found my service excellent, Aileen! It was truly a pleasure to keep you informed and answer all your questions throughout the process. Thank you for choosing to work with me and Ruoff Mortgage. Your positive feedback...
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Communication
Reply from Thea Druley
February 7th, 2025 08:58 PM
Nilanka, thank you so much for the wonderful review! I'm so glad I could make the communication aspect of your mortgage process smooth and easy. It's always my goal to keep clients informed every step of the way. I truly appreciate you taking...
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Thea is top notch at her craft. She’s incredibly informative and has a solution for everything. She has a level of patience that is very hard to find which also makes her a master at explaining things. At the end of the process I promise you...
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Reply from Owner
January 17th, 2025 09:48 PM
Thank you for your wonderful review, Jennifer! We're thrilled to hear that you found value in Thea's expertise and patience. Building lasting relationships with our clients is what we strive for. We appreciate your kind words and look forward...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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