Ruoff Mortgage - Columbia City, IN
Columbia City, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Great to work with and when there were issues...Bryan did everything in his power to fix it or get us moving in the right direction
Reply from Bryan Graham, Ruoff Mortgage
June 17th, 2025 09:33 PM
I'm thrilled to hear that you had a great experience working together. I am committed to resolving any issues and ensuring a smooth process for you. Thank you for your positive feedback and for choosing Ruoff Mortgage.
Bryan Graham, Ruoff Mortgage has received a review with 5 star rating from Joseph P
Reply from Owner
June 18th, 2025 07:36 PM
Thank you Joe!
Even though this was a long and complicated one, you knew what you were doing and even when you didn't know something you admitted it. I appreciate that.
Reply from Bryan Graham, Ruoff Mortgage
June 17th, 2025 03:29 PM
Thank you for your kind words, Joseph. I'm glad to hear that my approach and transparency were helpful to you throughout the process. It was a pleasure assisting you with your mortgage, and I appreciate your trust in me and Ruoff Mortgage.
Our loan process hit a couple of bumps along the way, but Bryan was very accessible. He did a great job of keeping us informed on next steps and answering all of our questions. We would highly recommend Bryan Graham!
Reply from Owner
June 18th, 2025 07:36 PM
I'm glad to hear that, despite a few bumps in the loan process, I was able to keep you informed and address your questions. Your recommendation means a lot, and it was a pleasure assisting you. Thank you for choosing Ruoff Mortgage!
Our loan process hit a couple of bumps along the way, but Bryan was very accessible. He did a great job of keeping us informed on next steps and answering all of our questions. We would highly recommend Bryan Graham.
Reply from Bryan Graham, Ruoff Mortgage
June 16th, 2025 03:18 PM
I'm glad to hear that, despite a few bumps in the loan process, you felt well-informed and supported. It was a pleasure assisting you, and I appreciate your recommendation. If you have any further questions or need assistance, please feel free...
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Bryon was always available whenever I had a question. He would take time to explain things to me.
Reply from Bryan Graham, Ruoff Mortgage
June 18th, 2025 07:38 PM
Thank you for the review Ben.. I appreciate you trusting me with your financial needs.
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Reply from Thea Druley, Ruoff Mortgage
August 18th, 2025 04:19 PM
Thank you for your review, Meghan. I'm glad to know you had a positive experience. If there's anything specific you'd like to discuss or if you have more feedback for me, please feel free to get in touch directly. Your satisfaction is important,...
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Thea made me feel like I was important and she took the time to explain everything to me. She always laid out all my options and was very thorough about the details of each option. Thea is very easy to talk with and work with through the entire...
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Reply from Thea Druley
June 8th, 2025 11:17 AM
I'm thrilled to hear that you felt valued and well-informed throughout the process. It was a pleasure assisting you and ensuring you had a clear understanding of all your options. Thank you for your kind words and positive feedback.
Everything went very smoothly and communication was great.
Reply from Laura Ritchie
June 6th, 2025 11:36 PM
I'm thrilled to hear that everything went smoothly and that you found the communication to be great. It was a pleasure assisting you, and I appreciate your positive feedback.
Laura was great and kept me updated with everything. I had a lot of questions but she made me feel comfortable and confident after each phone call. She definitely had my best interest at heart because I wasn’t that knowledgeable. I’m so happy...
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Reply from Owner
August 6th, 2025 09:24 PM
I'm really glad to hear that you felt comfortable and confident throughout the process, Devita. It's important to me that everyone feels supported, especially when buying a home can be overwhelming. I'm thrilled that I could be there to guide...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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