Ruoff Mortgage - Columbia City, IN
Columbia City, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Thea is knowledgeable, professional and responsive.
Reply from Owner
August 5th, 2025 11:59 PM
Thank you, Liece, for your thoughtful review. I'm glad to know you found my approach both knowledgeable and responsive. It's always my goal to provide a professional experience, and I'm pleased it met your expectations. I look forward to working...
read more
Thea is knowledgeable, professional and responsive.
Reply from Thea Druley, Ruoff Mortgage
August 5th, 2025 11:58 PM
Thank you so much for your kind words, Liece. I'm pleased to hear that you felt I was knowledgeable and responsive throughout our time working together. It was a pleasure assisting you, and I'm glad I could support your needs with professionalism....
read more
Bryan was so helpful
Reply from Bryan Graham, Ruoff Mortgage
July 29th, 2025 03:16 PM
I appreciate your kind words, Samantha. It's great to hear that you found my assistance helpful during your experience with Ruoff Mortgage. Ensuring that my clients feel supported and informed throughout the process is very important to me....
read more
very easy to work with
Reply from Bryan Graham, Ruoff Mortgage
July 28th, 2025 03:09 PM
Thanks, Storm, for taking the time to write your review. I'm glad to hear you found it easy to work with me at Ruoff Mortgage. I strive to make the process as smooth as possible for my clients. If you have any questions or need further assistance,...
read more
The fact that she was willing to talk to me at late nights due to my schedule. If I had questions she'd always answer with a cheerful tone and never really made this hard for me to understand.
Reply from Owner
August 6th, 2025 09:23 PM
I'm really glad to hear that my flexibility and cheerful communication helped make the process easier for you. I understand how demanding schedules can be, so I'm pleased I could assist when it worked best for you. Thank you, Jason, for entrusting...
read more
The fact that she was willing to talk to me at late nights due to my schedule. If I had questions she'd always answer with a cheerful tone and never really made this hard for me to understand.
Reply from Laura Ritchie, Ruoff Mortgage
July 23rd, 2025 02:08 PM
It's wonderful to know that my availability made a positive impact on your experience. I understand that schedules can be hectic, and I'm glad I could be there when you needed it. I'm grateful for your kind words. Thank you for choosing Ruoff...
read more
Just following through the whole process and keeping it simple. The beautiful board at the end was a real surprise! Thank You!
Reply from Laura Ritchie
August 1st, 2025 04:28 PM
I'm delighted that you appreciated the straightforward process and the surprise at the end. It means a lot to know that these touches made your experience with Ruoff Mortgage enjoyable. Thank you for your kind words, Benjamin!
They made us feel comfortable
Reply from Bryan Graham, Ruoff Mortgage
July 22nd, 2025 04:15 PM
Thank you, Cynthia, for sharing your experience. I'm glad to hear that you felt comfortable throughout the process. It's important to me that my clients feel at ease and well-informed. If there's anything more I can do for you or if you have...
read more
Bryan Graham
Reply from Bryan Graham, Ruoff Mortgage
July 22nd, 2025 03:12 PM
Thank you, AC, for your generous review. I'm glad to know that your experience working with me at Ruoff Mortgage was positive. Keeping clients informed and comfortable throughout the process is a priority for me. If you ever have more questions...
read more
She's great to work with. Thank you again!
Reply from Thea Druley
July 30th, 2025 11:30 PM
I'm grateful for your kind words, Hung. It was wonderful working with you, and I'm glad I could be of assistance. Thank you for choosing Ruoff Mortgage!
191–200 of 480
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us