

Waterstone Mortgage - Christiansburg, VA
Christiansburg, VA

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Cathy truly made my loan process feel like the deal of the year. She worked her magic from start to finish and was incredibly diligent about making sure I wasn’t being put into a financially tight position. Her honesty, patience, and kindness...
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Reply from Cathy Bishop
August 6th, 2026 06:29 PM
Samantha, I'm so pleased to hear that you had a great experience with your loan process. Your kind words about my approach mean a lot to me. It's important to me that my clients feel secure and informed every step of the way. Thank you for...
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Dave and his team were supportive and knowledgeable throughout my whole home buying experience. They always answered questions pretty fast and sent me updates throughout the process as well! I would definitely recommend them to everyone looking...
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Dave and his team were supportive and knowledgeable throughout my whole home buying experience. They always answered questions pretty fast and sent me updates throughout the process as well! I would definitely recommend them to everyone looking...
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Reply from Dave Shelor
July 9th, 2026 03:25 PM
Lisa, I'm happy to hear that you found my team and me supportive and knowledgeable during your home buying experience. It's great to know that our communication and updates were helpful to you. Thank you for your recommendation!
Cathy is very thorough and dedicated to finding solutions. She explores every possible avenue to ensure the best outcome for her clients and is always willing to go the extra mile. Her communication is exceptional, keeping both the clients...
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Reply from Cathy Bishop
August 6th, 2026 06:29 PM
Thank you so much, Patti! Everything you said about me is equally true about you. It's always an honor to team up with you to help our homebuyers achieve their goals. I truly appreciate your partnership and look forward to working together...
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As a first-time homebuyer, I had no idea how many unexpected issues could come up, especially with a foreclosure. It definitely wasn’t an easy process, but Cathy helped me through every step. She was always available to answer my questions,...
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Reply from Cathy Bishop
August 6th, 2026 06:29 PM
Thank you so much for your kind words and for trusting me to be part of your first home purchase, James! I know you really love this house and you certainly have a story to tell! Thank you for allowing me to help guide you through the process...
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Brittani was great to work with and we were able to get my clients money back at closing!! woo
Reply from Brittani Ratcliffe
July 6th, 2026 08:02 PM
I'm glad to hear that working together resulted in getting your clients' money back at closing, Sammy. It's wonderful to know that the process went smoothly. If there's anything else I can assist you with, feel free to reach out.
I felt the underwriting was repetitive and they really did not understand my finances . They only counted 42 percent of my income even though it was completely documented . That being said Tina and her team made it work which was the ultimate...
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Reply from Tina Del Casale
July 2nd, 2026 10:04 PM
Glenn,There is definitely a difference between commercial and residential underwriting. Commercial underwriting focuses primarily on cash flow, while residential underwriting typically averages income over a two-year period. It can be frustrating...
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Cathy goes above and beyond to help buyer and agent have a smooth transaction - thank you so much!
Reply from Cathy Bishop
August 6th, 2026 06:29 PM
Thank you for your thoughtful review, Aileen! It’s been a joy working alongside you. You bring such great energy, professionalism, and care to your buyers, and do an amazing job. Grateful for the opportunity to partner with you and looking...
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Brittani always returned my phone calls or text's even on the weekends. Everything went well .
Reply from Brittani Ratcliffe
July 2nd, 2026 07:35 PM
I'm happy to hear that you felt supported with timely communication, even on the weekends, Dewayne. It's great to know that everything went well. If you have any other questions or need further assistance, please feel free to reach out.
Robin was absolutely wonderful to work with She advised me as to what needed to be done and she made this the fastest and best process ever I will never go to anyone other than Robin with my mortgage needs Robin is beyond excellent
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Reply from Robin Jewell
June 29th, 2026 01:35 PM
Danny, I always love talking to you and so glad I got to help you out. Call me anytime. Love ya!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions