Waterstone Mortgage - Christiansburg, VA
Christiansburg, VA
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Robin is an excellent communicator and tgat means the world to me! She'll get all my business.
Reply from Robin Jewell
September 2nd, 2026 02:22 PM
Jackie, I appreciate your kind words about my communication skills. I'm glad to know that I can continue to support you with your future business needs.
I want to preface my comments by clarifying that my feedback is not a reflection of Ashley’s ability to perform the responsibilities of her position. Rather, it reflects my experience as a first-time homebuyer and areas where I felt I would...
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Reply from Ashley Kargar - Waterstone Mortgage
August 31st, 2026 03:55 PM
Tiffany, I appreciate your detailed feedback and understand the challenges you faced as a first-time homebuyer. I'm sorry to hear that certain aspects of the process weren't as clear as they should have been. Your insights are invaluable, and...
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Please working with Nichole!
Reply from Nichole Curtis
August 31st, 2026 06:23 PM
Sherry, I'm grateful for your kind words and for choosing to work with me. If there's anything more I can assist you with, feel free to let me know.
Mr Mike is amazing he did great job, responding on time, worked so fest, kindness, know how to tald customer and respect. It is amazing.
Reply from Mike Haeffner
August 28th, 2026 03:28 PM
Thank you, Biak, for your kind words. I'm pleased that you appreciated my responsiveness and approach to customer service. It was a pleasure working with you.
Great experience great communication
Reply from Brittani Ratcliffe
August 20th, 2026 01:09 PM
I'm grateful to hear that you had a great experience and appreciated the communication, Chadwick. Thank you for sharing your feedback!
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We are grateful to all involved with our move to West Virginia! Thank you Cathy for all your hard work!
Reply from Cathy Bishop
August 26th, 2026 01:53 PM
Cheryl, thank you for your kind words. I'm pleased to have been part of your move to West Virginia and glad I could assist with the process. If you ever need anything else, please feel free to reach out.
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Waterstone Mortgage - Roanoke, VA
Waterstone Mortgage - Roanoke, VA has received a review with 5 star rating from Natalie C
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We were so thrilled to be able to buy our first home!
Reply from Robin Jewell
August 26th, 2026 01:30 PM
Natalie, I'm so glad to hear you were able to buy your first home! If you ever need any assistance in the future, feel free to reach out.
Some of our paperwork was filled out inaccurately and we had to resign multiple times. Things just felt kind of rushed, but not equally supportive. It was an average experience, we have just had better with other motrage companies we have previously...
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Reply from Brittani Ratcliffe
August 25th, 2026 03:23 PM
I'm sorry to hear about the issues with your paperwork, Emily. I appreciate your feedback and would like to ensure a more supportive experience in the future. Please reach out to me directly if you have further concerns.
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Dale is great. Give him a raise!!
Reply from Dale Fater
August 24th, 2026 04:29 PM
Adenicka, I appreciate your kind words and support. I'm happy to know you had a positive experience with my service.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions