

Waterstone Mortgage - Christiansburg, VA
Christiansburg, VA

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Cathy Bishop was fantastic!! She was right on top of everything....responded promptly....patiently explained anything I didn't understand or had questions about and made the whole process an absolutely great experience! I would highly recommend...
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Reply from Cathy Bishop
August 6th, 2026 06:29 PM
Hi Sam! Thank you so much for the kind review! It was truly a pleasure helping you through your first home purchase. Congratulations! I'm glad I could respond quickly, answer your questions, and make the process clear and smooth along the way....
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She did a great job at meeting our needs within a timely manner, and did well with answering any questions we had :)
Reply from Brittani Ratcliffe
March 6th, 2026 10:03 PM
I'm pleased to hear that I was able to meet your needs and provide timely answers to your questions, Jessica. Thank you for sharing your feedback. If there's anything else you need, feel free to reach out to me anytime.
all information was provided thoroughly and in a time fashion. Made the process easy.
Reply from Dave Shelor
March 12th, 2026 03:06 PM
I'm pleased to hear that you found the process straightforward, Zachery. Providing thorough and timely information is something I always aim for, so I’m glad it made things easier for you. If you have any more questions or require assistance...
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Waterstone Mortgage - Christiansburg, VA has received a review with 5 star rating from John T
Reply from Owner
March 10th, 2026 02:24 PM
I appreciate the positive rating, John. Thank you for your support!
I was impressed with your communication and how informative you were. I know I asked a ton of questions and you were always responsive.
Reply from Brittani Ratcliffe
March 6th, 2026 10:04 PM
It's wonderful to know that you found my communication helpful and informative, John. I'm glad I could provide the responsiveness you needed throughout the process. Thank you for your kind words and for trusting me with your mortgage needs....
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I had a tough situation where I needed to refinance my home. Dale understood and made the process simple.
Reply from Dale Fater
March 5th, 2026 04:17 PM
I appreciate your feedback, Justin. I understand how challenging refinancing can be, and I'm glad I could help simplify the process for you. If there's anything more I can do or if you have further questions, feel free to reach out.
Dale was very professional to work with and always accessible. His communication was thorough and allowed us to always be aware of each step as the process progressed. We appreciate Dale and look forward to working with him again. He is a great...
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Reply from Dale Fater
March 4th, 2026 02:51 PM
I’m grateful for your kind words, Douglas. Ensuring clear and open communication throughout the process is one of my priorities, and I'm happy to know it was helpful to you. I appreciate the trust you've placed in me and am certainly looking...
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Nichole was always available to answer any questions I had. She made the process very easy for me, and I appreciate that.
Reply from Nichole Curtis
March 3rd, 2026 04:14 PM
I appreciate your feedback, Kelly. It's great to know that being available to answer your questions made the process easier for you. If you have any more questions or need further assistance in the future, feel free to reach out. Thank you...
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Quick and easy
Reply from Brittani Ratcliffe
February 25th, 2026 09:50 PM
I'm glad to hear that your experience was quick and easy, Austin. Thank you for choosing me for your mortgage needs and for sharing your feedback. If there's anything more I can do for you, feel free to reach out.
Through the chaos of bringing our new baby home in the middle of refinancing, Dave and his team kept us on track to close and lower our interest rate by 2% which is giving us huge savings on our monthly mortgage payments!We used Waterstone...
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Reply from Owner
February 21st, 2026 12:31 AM
Gwendolyn, it's great to hear that Dave and his team were able to assist you smoothly during such a busy time. I'm glad you're seeing significant savings on your mortgage payments. It's wonderful that you had a positive experience with Waterstone...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions