Chattanooga, TN
A Higher Standard of Lending
Chattanooga, TN
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
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Our realtor crystal kept us informed during our entire experience.
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Karen was very sweet and always replied to all our questions quickly. She was so efficient and made the whole process smooth and stress free. Thank you so much for all your help!!!
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Excellent care and communication and advice. Highly recommend!
Reply from Donald Oakes
December 22nd, 2022 08:40 PM
Jason, thank you for the nice review and congratulations on your new house !
I appreciate you letting me do this mortgage for you and I know you, Katie and the kids will enjoy it for years to come.
Don
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Stacy Woods
Stacy is a great communicator. She makes my clients feel comfortable and encourages them to follow through with the task needed to get the loan processed. She keeps me and my clients informed every step of the way. Bottom line....she gets us...
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OVERWHELMINGLY good communication and attention to every detail of the process by Don Oakes and the entire team at Highlands! You all made this so easy at every turn!You guys truly made buying our home an honest pleasure. PLEASE keep up the...
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Reply from Donald Oakes
December 19th, 2022 07:54 PM
Kevin, thank you for the nice review ! I enjoyed working with you and Karen and hope you both make some great memories in your new home ! Now, go decorate for Christmas !
Don
From the very beginning, Jessica was extremely helpful and responsive, answering all of my questions and providing me with all the information I needed to make an informed decision. Her speed to communication kept my expedited close on track....
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Don was quick, thorough, and his communication was excellent!
Reply from Donald Oakes
December 19th, 2022 07:57 PM
Alison, it was great working with you for Karen and Kevin. I think they really like their new home and I'm glad we could close early so they could get in before Christmas!
Good job on finding them this home!
Don
Jessica was so pleasant and easy to work with! She made everything so seamless!
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Good communication!
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Karen was very responsive when I had questions and I never had to ask for an update. She kept me in the loop with what was happening with the file every step of the way. She got this one cleared to close shortly after we were through due diligence....
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701–710 of 2333
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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