Chattanooga, TN
A Higher Standard of Lending
Chattanooga, TN
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
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Don was always available and vibrant! It seemed like he was happy. That makes a difference as you go through a stressful time of finance qualifying.
Reply from Donald Oakes
September 11th, 2024 01:40 PM
Doug, thank you for the nice review ! I enjoyed meeting you and Susie in person at the closing and glad we wre able to get your mortgage closed early to avoid another trip here. Seems like you and Susie made yet another set of friends with...
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Don was always available to us , any time of the day! We were in a different state and the time difference could have been a problem but it was not a problem with Don. He was always positive and helpful !
Reply from Donald Oakes
September 11th, 2024 01:43 PM
Susie, thank you for the nice review. You were both such a joy to deal with during the process and I apprecaite the opportunity to help you with the mortgage. I would like to take you and Doug to lunch when you get settled here, so please let...
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A DIFFERENT APPRAISER. ONE WHO WILL EXPLAIN WHY AND HOW REPAIRS ARE TO BE MADE. CONSERVATIVELY IT COST ME AN EXTRA $7OOO. NOT HAPPY.
Michelle was very pleasant to work with, and I never had a problem reaching her regardless of what time it was.
Reply from Michelle Tennyson
January 15th, 2025 02:28 PM
Thank you so much for your kind review, Charles. I'm thrilled to hear that you had a positive experience working with me at Highlands Residential Mortgage, Ltd. It was my pleasure to assist you and I'm glad I was easily accessible whenever...
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Michelle is great to work with! Very knowledgeable and very helpful to my clients From start to finish!
Reply from Michelle Tennyson
February 28th, 2025 02:24 PM
Thank you Kristy, it is always great to work with you! You are so professional and efficient in your job and I am grateful you allow me to work with your clients.
Jessica was very polite, interactive and helpful. She was on top of everything and went out of her way to help us through the process. We really appreciate everyone at your office, thank you so much!
for
Positive and helpful attitude
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Karen's communication, quick response time, accurate estimates are superior. She is caring and thorough when working with buyers.
Michelle was so fabulous to work with. I couldn’t believe how fast she said that we had the clear to close. I will definitely recommend
her to my clients!
Great communication and very fast and easy process
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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