

Chattanooga, TN
A Higher Standard of Lending
Chattanooga, TN

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Don was responsive and made the process pretty easy! I am very type A, so i had a lot of questions. Don answered them all relatively quickly and helped me get the mortgage that best fit my needs.
Reply from Donald Oakes
October 11th, 2024 07:26 PM
Michael, thanks for the nice review. I am sure you and Lindsey will enjoy this house !
DOn
Every aspect of the process was conducted in a professional and timely manner.
Good communication all through out the process. The web portal was really helpful.
Great service. My client was happy.
Jessica was amazing! Answered all questions regardless of time of day
Always a seamless experience with Jessica! Enjoy working with her and always appreciate the superb level of communication.
Karen was absolutely wonderful at communicating with us each step of the way. As first time home buyers we didn’t really know what we were doing but Karen kept us informed and made the process as stress free as possible.
Jessica managed a late repair amendment well with the underwriter, and got the approvals needed in time for closing
He communicated to us all the way through. He was right on target with everything he said he would and could do.
She is up and at it! Always communicating with us about what needs to be read or signed inorder for the process to go quicker.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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