Ruoff Mortgage - Carmel, IN
Carmel, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
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Working with Justin was an excellent experience from start to finish. He was always available to answer questions and took the time to explain every step of the process clearly and thoroughly. His communication was outstanding. He kept us informed...
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Reply from Justin Jones
June 1st, 2026 12:11 PM
Whitney, I'm thankful for your kind words and I'm pleased to know that you found the experience excellent from start to finish. It's great to hear that my communication and dedication made the mortgage process smooth for you. Your recommendation...
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The app just booted me to a webpage . so reallly the app was a gateway to the internet. would rather just have the information complied into the app or just go to the website.
Reply from Mark Wiseman, Ruoff Mortgage
May 26th, 2026 08:39 PM
Thanks Lindsey, I appreciate your feedback about the app. Please reach out to me directly if you have any other suggestions or concerns, thank you again and it was great working with you!
Mark Wiseman, Ruoff Mortgage has received a review with 5 star rating from Cory S
Reply from Owner
May 26th, 2026 08:33 PM
Cory, thank you for the perfect rating! I'm glad to have been able to assist you with your mortgage needs.
Mark and Ally were great to work with as our situation changed a bit. they were flexible and did a great job of getting us the best deal and explaining the process.
Reply from Mark Wiseman, Ruoff Mortgage
May 15th, 2026 05:48 PM
Thanks so much Cory! We really enjoyed working with you as well!
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Justin Jones has received a review with 5 star rating from Sam R
Reply from Owner
May 14th, 2026 02:01 PM
Thank you for the great rating, Sam. I appreciate your support! I am happy to see you and Maeve into the perfect first house.
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Justin was very helpful and made sure we knew everything that we needed to and made the process very easy for us. We had no issues whatsoever and loved our experience.
Reply from Justin Jones
May 14th, 2026 02:02 PM
I'm glad to hear that the process was easy for you, Sam, and that you had a great experience. It's wonderful to know that I could be helpful and provide all the information you needed. Thank you for sharing your positive feedback!
Can't beat a 20 day close...
Reply from Mark Wiseman, Ruoff Mortgage
May 13th, 2026 05:13 PM
Thanks Lincoln it's always great working with you!
Ally was a delight to work with, she guided us through the process every step of the way. And she assisted with saving us a good deal of money on our homeowners insurance. Very grateful for all the assistance.
Reply from Mark Wiseman, Ruoff Mortgage
May 13th, 2026 05:17 PM
Thanks so much Grant! Ally and I very much enjoyed working with you and Jean!
Professionally excellent service
Reply from Owner
May 25th, 2026 05:19 PM
Jeff, I appreciate your kind words and am glad to hear that you found my service professionally excellent. Thank you for choosing Ruoff Mortgage!
Everyone was knowledgeable, professional and friendly.
Reply from Mark Wiseman, Ruoff Mortgage
May 12th, 2026 03:44 PM
Thanks Jeff it was great working with you!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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