Ruoff Mortgage - Carmel, IN
Carmel, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Justin was very quick to respond, very knowledgeable, and always very helpful when we had any questions or concerns!
Reply from Justin Jones
June 3rd, 2026 06:00 PM
Olivia, I'm grateful for your kind words and pleased to know that my responsiveness and knowledge were helpful to you. It's nice to hear that you felt supported throughout the process. Thank you for sharing your positive experience!
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Thank you!
Reply from Justin Jones
June 3rd, 2026 05:57 PM
Brittany, thank you for your kind words! I'm pleased to know that you had a positive experience.
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Justin is one of the few lenders that are actually good. He communicates fast and doesn’t play games with you. Would recommend to anyone. Great lender and a great guy.
Reply from Owner
June 3rd, 2026 05:56 PM
Matt, I appreciate your kind words and recommendation. I pride myself on upfront and honest communication, so it's good to know that my straightforward communication and approach were helpful to you. Thank you for sharing your positive experience!...
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Justin Is the best . Have several clients that have worked with him and always said great things.
Reply from Justin Jones
June 3rd, 2026 05:56 PM
Matt, I appreciate your kind words and the trust you and your clients have placed in me. It's great to hear that their experiences have been positive, and I'm thankful for the opportunity to work with them and you. I look forward to our continued...
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We appreciated the professionalism, clear communication, and the willingness to assist throughout the process. Everyone was respectful, responsive, and made the experience smooth and welcoming, which really stood out to me.
Reply from Mark Wiseman, Ruoff Mortgage
May 26th, 2026 01:26 PM
Sunday, thank you for your thoughtful review! Your positive experience with us is truly valued, and it was so great working with you!
Zach was exceptional to work with. He worked diligently to ensure that I closed on my scheduled timeline and he communicated with me every step of the way. I would highly recommend Zach to anyone looking to purchase a home!
Reply from Owner
June 2nd, 2026 10:26 AM
I'm grateful for your kind words, Christopher. Ensuring you closed on time and keeping you informed throughout the process was very important to me. Thank you for your recommendation, and I'm pleased you had a great experience with Ruoff Mortgage....
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Zach was exceptional to work with. He worked diligently to ensure that I closed on my scheduled timeline and he communicated with me every step of the way. I would highly recommend Zach to anyone looking to purchase a home!
Reply from Zach Weddle
June 1st, 2026 05:29 PM
I'm happy to hear that you had a positive experience, Christopher. Ensuring you closed on your scheduled timeline and keeping you informed throughout the process was important to me. I appreciate your kind recommendation and am grateful for...
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Excellent communication with quick responses to questions from both Mark and Ally.
Reply from Mark Wiseman, Ruoff Mortgage
May 22nd, 2026 04:03 PM
Thanks so much Pam for your kind feedback, it was great working with you!
Chris was amazing to work with . He was patient, efficient, kind and made a plan and we executed it to get the house we wanted
Reply from Chris Cannon, Ruoff Mortgage
May 22nd, 2026 08:56 PM
Thank you for your kind review, Jonathan! I'm so thankful for the opportunity to help play a small role in getting you and Michelle into your new home. If there's ever anything we can do to help you in the future - please let us know! All the...
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Working with Justin was an excellent experience from start to finish. He was always available to answer questions and took the time to explain every step of the process clearly and thoroughly. His communication was outstanding. He kept us informed...
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Reply from Owner
June 1st, 2026 12:36 PM
Whitney, I'm grateful for your thoughtful review and glad to know the experience was excellent for you. It's appreciated to hear that my responsiveness and professionalism stood out, and that you felt supported throughout the process. Your...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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