Brighton, MI
A Higher Standard of Lending
Brighton, MI
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Contact Info
Point of Contact:
Jennifer Coppola
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
for
Dave was wonderful to work with. He answered questions patiently and professionally and was responsive when I reached out. Very good experience. Thanks so much!
Reply from Dave Saylor
September 1st, 2023 01:20 PM
Thanks Teresa! You are an awesome Client, always on top of things and quick with your paperwork!
Jennifer was great to work with. She was quick to respond when I had questions. She was very helpful in explaining a process/application questions.
Reply from Jennifer Coppola
September 6th, 2023 02:00 PM
Thank you for the 5 star review Leann! I appreciate the kind words, it was a pleasure working with you!
Jennifer and her team are AMAZING!! Buying a house is no picnic in the park, but Highlands made it a pleasant experience! Also the app is great!
Reply from Jennifer Coppola
August 29th, 2023 01:20 PM
Thank you Marsha! Your experience is important to us and I am thrilled to hear that yours was excellent. Congratulations on your new home purchase! It was a pleasure working with you.
Everything. Every step of the way I felt cared about. Everyone was so nice and helpful. I never felt like I was alone in this, even up to the closing when Jennifer came! I’m so grateful for everything you all did! You made a difficult time...
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Reply from Jennifer Coppola
August 29th, 2023 01:19 PM
Thank you Amy! It was a pleasure working with you, I appreciate your kind words. Congratulations on your new home!
for
Effective communication. Text + Email + Call, and following up when I might have delayed communications, and more.
Was an excellent experience, always clear what I needed to provide.
Reply from Dave Saylor
August 25th, 2023 09:37 PM
Thank you Franz!
for
Dustin Anderson
Dustin is awesome and always contacted us promptly to give us updates or answer questions. We’re so grateful to have had such a pleasant experience taking out a mortgage with him. We will recommend him always. Thank you so much!
Reply from Dustin Anderson
September 11th, 2023 03:18 PM
Thank you Rachel for the amazing review!! I look forward to assisting your friends and family members!! Nothing says "good job" like a referal. :)
for
Dustin Anderson
Dustin is very attentive throughout the entire process and made everything so smooth. He answered all of our questions and is extremely informative. I will always recommend him and couldn’t be more appreciative of his efforts. Thank you so...
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Reply from Dustin Anderson
September 11th, 2023 03:17 PM
Thank you Rachel!! It was my pleasure!!
for
Dustin Anderson
Dustin was amazing! He helped with everything and anything we needed. If we ever need another mortgage we will 10000% be going through Dustin again. Thank you! We appreciate all the hard work.
Reply from Dustin Anderson
September 11th, 2023 03:15 PM
Thank you Hunter for the awesome review!! You and Rachel really made my job easy!!
Chris was keeping us informed about what step we were on.
Chris Niendorf always called us to kept us informed of what was going with the loan process . He explained everything in detail to us so we could understand. Very nice person also . Thank You
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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