Brighton, MI
A Higher Standard of Lending
Brighton, MI
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Contact Info
Point of Contact:
Jennifer Coppola
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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I have worked with Dave multiple times over the past eight years and he has always been patient and very professional. He certainly goes above and beyond to help in any way he can. The knowledge and experience of his entire team helped my family...
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I have referred Dave to several buyers and he has been great!
Jennifer made sure I understood every step of the mortgage process.
She was always available whenever I had questions or doubts. Thanks to her expertise, I had a wonderful experience!
Reply from Jennifer Coppola
October 24th, 2023 02:11 PM
Thank you Dorian, I appreciate the kind words. It was a pleasure working with you!
Jennifer and her team were always available to answer any questions I had. She was very patient, professional and kind and was great at explaining the ins and outs of the mortgage process and interest rates. The entire process was quick and...
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Reply from Jennifer Coppola
September 25th, 2023 03:33 PM
Thank you Kathryn! Thank you for your 5 star review, I am thrilled to hear that your experience was excellent. Congratulations on your new home purchase! It was a pleasure working with you.
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Dustin Anderson
This was my first time buying a home and Dustin was able to answer any question I had. Very helpful guiding me through the process and was very informative.
Reply from Dustin Anderson
September 11th, 2023 03:21 PM
Thank you Shane!! I love helping first-time home buyers!!
Another mortgage company made an error that would cause us weeks of delay. Jennifer took care of any issues and kept our closing on schedule, as planned. Communication was excellent and follow through was timely and clearly understood.
Reply from Jennifer Coppola
September 8th, 2023 12:29 PM
Thank you David! Your experience is important to us and I am thrilled to hear that yours was excellent. Congratulations on your new home purchase! It was a pleasure working with you.
Jennifer saved the day for my clients. She stepped in in the middle of a transaction and took over the loan process just 2 weeks before we were scheduled to close. She hustled and, not only did we get a partial appraisal and a quick CTC, my...
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Reply from Jennifer Coppola
September 8th, 2023 12:28 PM
Thank you so much, Brenda! It has been a pleasure working with you. I appreciate your professionalism and excellent service as well.
More communication and guidance through the process
for
Dustin Anderson
Closed in 3 weeks
Keep in touch with emails, taking calls from me
Texted me back with answers for my questions
Reply from Dustin Anderson
September 11th, 2023 03:20 PM
Thak you Neeraj!! You were awesome to work with!! Thank you for allowing me to assist!! I look forward to assisting in your next investment property.
Better communication for first time buyers and explain what the steps are in the house buying process.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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