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Envoy Mortgage - Baltimore Branch, Bel Air, MD

Bel Air, MD

4.92

(738)

Mortgage

Mortgage Loan Officer

Contact Info

(410) 670-4967

Bel Air, MD

https://www.envoymortgage.com/

Location & Business Hours

Business Hours

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

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4.92

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Great communication!

Reply from Jake Smith

March 27th, 2026 01:20 PM

I appreciate your feedback on the communication with Envoy Mortgage, Unpi. If you ever have more questions or need further assistance, I'm here to help.

Jake and team provided us with clear and frequent communication. They helped to make the whole home buying experience run smoothly. Jake also demonstrated a genuine care to get us the best option and to set us up for a successful future. The...

Reply from Jake Smith

March 24th, 2026 01:34 PM

Thank you for sharing your experience, Andrew. I'm pleased to know that clear communication and a smooth home buying process made a positive impression. My goal is always to provide genuine care and find the best options for your future. It...

The team was extremely helpful and available for any question I had and they responded in a timely manner I enjoyed working with them

Reply from Jake Smith

March 20th, 2026 02:06 PM

I'm glad you had a positive experience working with us, Shonda. Being available and responsive to your questions is something I always aim for, and it's great to know it made a difference for you. If there's anything else you need in the future,...

I had an excellent experience working with Jake Smith and the entire team at Envoy Mortgage. From the very beginning, Jake, Tiffany, Destiny, Andrew, and the rest of the team were incredibly professional, responsive, and helpful throughout...

The customer service and ease of approval made our pur hase go smoothly.

Reply from Jake Smith

March 18th, 2026 09:21 PM

I'm pleased to hear that the customer service and straightforward approval process helped make your purchase a smooth experience, Emily. If you have any more questions or need assistance in the future, don't hesitate to reach out.

Follow-up, quick response, honest feedback

Reply from Jake Smith

March 17th, 2026 09:57 PM

It's great to hear that you found my approach to follow-up and responsiveness effective, Hany. I always strive to provide honest feedback and keep everything transparent throughout the process. If there’s anything else you need or further questions...

This was my second time working with Jake and he has been wonderful. He explained every step of the process and made sure all of my questions were answered. He is incredibly knowledgeable and made this process so easy. He is also very prompt...

Jake and his team kept the ball rolling through the whole process and made it very user friendly. Buying a house has so much paperwork to get through but the process was streamlined for us

Reply from Jake Smith

March 11th, 2026 02:11 PM

Thank you for sharing your experience, William. I'm pleased to hear that the process felt user-friendly and smooth for you, despite the usual paperwork involved in buying a home. Keeping things streamlined is always a priority for me and my...

I feel the biggest flex was how fast it was to close, then Jake Smith was always available to discuss any concerns over the phone. The only thing that could be better is been more competitive with big banks on rate.

Reply from Jake Smith

March 10th, 2026 09:58 PM

I appreciate your feedback, Michael. I'm glad to hear that the speed of the closing process and my availability to discuss your concerns stood out for you. I understand the importance of competitive rates, and I am always looking for ways to...

This was a great experience. The lender was very efficient. He made our stressful experience lending experience very calm. He was extremely helpful and reliable. I really had a great experience.

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About

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

CONVENTIONAL LOANS

FHA LOANS

DSCR LOANS

VA LOANS

JUMBO LOANS