New American Funding - Austin, TX

Austin, TX

4.82

(2,336)

Mortgage

Mortgage Loan Officer

Contact Info

(512) 256-8290

Austin, TX

https://www.newamericanfunding.com/branches/Austin

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4.82

(2,336)

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Experience.com

4.81

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5.0

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4.87

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Kevin is such a kind and relatable person. He was such a big help and relief after the hard year we have been having.

Reply from Kevin Ortiz Argueta

September 29th, 2023 04:00 PM

I'm incredibly grateful for your kind words, William. It was my pleasure to assist you, especially during such a hard year. Reviews like this inspire me to continue doing what I love - helping families navigate the financing process with as...

2 to the time difference it took a while to get back and forth with each other. Drew is perfect, it's some of the other officers that I had to deal with.

Reply from Drew Welch

October 11th, 2023 10:34 AM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

The team was very friendly and made sure we were comfortable with each step along the way. They kept us informed and were always available for a phone call or text message.

Reply from Sean Newsome

October 6th, 2023 04:20 PM

I am absolutely thrilled to hear about your positive experience with us at New American Funding, Gregory. It's our priority to ensure our clients feel comfortable and informed throughout each step of the process. We're always here to help whether...

They were on top of every aspect of the loan process and kept me informed every step of the way! Awesome job NAF!

Reply from Sean Newsome

October 6th, 2023 04:19 PM

I'm thrilled to hear about your positive experience with New American Funding, James. I always strive to keep clients updated and informed throughout the entire loan process, and I'm glad to hear that you appreciated this aspect of our service....

Drew, was a dream come true. Him and Vanessa worked on my loan, and did everything they could to finalize it. I truly appreciate the both of them.

Reply from Drew Welch

October 11th, 2023 10:33 AM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Great guy, great communication goes above and beyond!

Reply from Sean Newsome

September 26th, 2023 03:19 PM

I'm extremely grateful for your kind words and stellar rating. I strive to provide exceptional service and communication, so it's wonderful to know that you felt I went above and beyond. Look forward to working with you again!

Kevin communicated with me throughout the entire process. He was well versed and knowledgeable of the process. He made sure I got the best deal and knew what mattered to me during this process.

Reply from Kevin Ortiz Argueta

September 25th, 2023 01:44 PM

Thank you for your encouraging feedback, Terica. I take pride in ensuring my clients are well-informed and satisfied throughout the entire process. Your appreciation validates the hard work and dedication I put into my job at New American Funding....

Roland, made it very easy to fill out all the forms, his explanations were very clear and precise. He even sent me links when my computer was misbehaving and not letting me open up documents. He made the whole process very simple, comfortable...

Reply from Roland Nunez

September 22nd, 2023 03:23 PM

I greatly appreciate your positive feedback, Connie. It was an absolute pleasure assisting you throughout the process and ensuring you feel comfortable and secure. If you ever need any help in future, don't hesitate to reach out. Remember,...

There seemed to be a communication break down at the very end of the process.

Reply from Ray Montanez

October 2nd, 2023 03:07 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Communication was excellent through process. Kevin kept us up to date throughout. Very pleased without customer service. Thank you 👍

Reply from Kevin Ortiz Argueta

September 21st, 2023 03:54 PM

I am deeply grateful for your kind words and stellar rating, Kathryn. Keeping clear, consistent communication is always a top priority, and I'm glad to hear it made your experience smoother. Your satisfaction is paramount to us here at New...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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