New American Funding - Austin, TX

Austin, TX

4.82

(2,341)

Mortgage

Mortgage Loan Officer

Contact Info

(512) 256-8290

Austin, TX

https://www.newamericanfunding.com/branches/Austin

Search Reviews

Write a Review

4.82

(2,341)

Filter by Date

Range

Filter by Rating

5 Star

89%

4 Star

3 Star

2 Star

1 Star

Experience.com

4.81

(1.9K)

Zillow

5.0

(9)

Google

4.87

(426)

Show All

Reset all filters

Nic was SUPER communicative - this was a change compared to our prior experience and one we welcomed! He was available and walked us through the process.

Reply from New American Funding - Nic Keep

October 7th, 2026 03:11 PM

I'm pleased to hear that the communication exceeded your expectations this time, Cassandra. It's important to me that you felt supported and informed throughout the process with New American Funding.

Having a caring employee

Reply from New American Funding - Nic Keep

October 5th, 2026 12:04 PM

I'm thankful for your kind words, Carolyn. At New American Funding, we strive to provide a caring experience, and I'm glad that resonated with you.

Yes y'all done a great job and I liked it Pauline and Greg is awesome

Nic was very responsive. He communicated well, and we enjoyed our experience!

Reply from New American Funding - Nic Keep

October 2nd, 2026 02:08 PM

I'm pleased to hear that you enjoyed your experience, Jemirius. It's great to know that my communication met your expectations. Thank you for choosing New American Funding!

The entire team is proficient and professional along with making the pro smoot!

Reply from Gregory Martinez

October 8th, 2026 04:15 PM

Tina, I'm happy to hear that you found the team proficient and professional, making the process smooth for you. At New American Funding, ensuring a seamless experience is important to me.

The level of customer service and immediate follow through. I was informed each step along the way.

Reply from Gregory Martinez

September 28th, 2026 06:55 PM

Brian, I'm pleased to hear that you appreciated the customer service and timely follow-through. At New American Funding, I strive to keep clients informed at every step, and it's great to know this was your experience.

She was quick to answer questions I had.

Reply from Gregory Martinez

September 21st, 2026 06:26 PM

George, I'm pleased to hear that your questions were answered promptly. If there's anything additional you need or want to discuss, I'm here to help. Thank you for choosing New American Funding.

I am extremely disappointed with my experience with this mortgage company while trying to refinance my home. I chose this company expecting professionalism, transparency, and guidance throughout what is already a stressful and important financial...

Reply from Gregory Martinez

September 15th, 2026 02:36 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

The ease of the entire deal

Reply from Gregory Martinez

September 14th, 2026 02:18 PM

James, I'm glad to know that the process was easy for you. If there's anything more you'd like to discuss or need assistance with, please feel free to reach out.

Nic Keep since working with him during my first time with New American Funding was excellent. I actually had an experience where I had to get a loan with Carrington and I told Nic that I would be back with New American Funding. I reached back...

Reply from New American Funding - Nic Keep

August 31st, 2026 12:47 PM

Thank you for your kind words, Eddie. I'm happy to hear that you had a great experience working with me at New American Funding. It was a pleasure assisting you, and I'm glad we could welcome you back.

1–10 of 2341

About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer