New American Funding - Austin, TX

Austin, TX

4.82

(2,336)

Mortgage

Mortgage Loan Officer

Contact Info

(512) 256-8290

Austin, TX

https://www.newamericanfunding.com/branches/Austin

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4.82

(2,336)

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4.81

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5.0

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New American Funding - Austin, TX has received a review with 5 star rating from Holly M

Fast and consistent

Reply from Diane Simmons

April 29th, 2024 01:59 PM

I'm thrilled to hear that you had a fast and consistent experience, Debra. Your kind words and the fantastic rating mean a lot. It was a pleasure to assist you and I'm here for any future needs you may have. Thank you for choosing New American...

There was so much miscommunication and I was given the run around through the whole process.

Reply from Drew Welch

May 4th, 2024 10:03 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Everyone was great to work with. I could reach who ever I needed when I needed them. Thanks you to the team!!!

Reply from Nic Keep

April 24th, 2024 06:26 PM

I'm truly glad to hear that you had such a positive experience with our team at New American Funding. We pride ourselves on making sure our clients can reach out whenever they need assistance, and it's rewarding to know we succeeded in your...

Efficient and easy

Reply from Megan Hyder

May 3rd, 2024 04:16 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Megan & Leann assets to the he company.

Reply from Megan Hyder

May 3rd, 2024 11:13 AM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Diane was so impressive through the entire loan process. I had challenges with the application due to my income level and overall debt. Diane reviewed all the loan options and figured out the best loan for me. She communicated very well and...

Reply from Diane Simmons

April 29th, 2024 02:39 PM

Dear Vince,I'm incredibly grateful for your kind words and the 5-star rating. I'm thrilled I could assist in navigating the loan process, and it's pleasing to hear how comfortable you felt throughout our interactions. Your recommendation to...

Absolutely worth every moment. And the process was headache free.

Reply from Diane Simmons

April 29th, 2024 02:02 PM

Sarah, Making the process smooth and hassle-free is one of my main goals. Your positive feedback and five-star rating truly mean a lot to me. Thank you for taking the time to share your experience. Looking forward to assisting you in the future....

From the first initial contact call she was impressive. She was polite knowledgeable and well rounded. She made the experience exceptional. I highly believe it was her that sealed the deal in making my family agree to the cash out loan. Very...

Reply from Diane Simmons

April 29th, 2024 02:42 PM

Sarah, It's wonderful to hear that your experience with New American Funding was exceptional! Being able to provide valuable information and support throughout the process is a priority for me, and I'm delighted to know that I was able to contribute...

Diane is one of the most intelligent and personable agents I've ever worked with. She knows the rules and follows them, and at the same time transparent about the process to ensure I'm educated to the end on getting my loan completed. We actually...

Reply from Diane Simmons

April 29th, 2024 02:40 PM

Thank you so much, Scott, for your kind words and the phenomenal review. It was a pleasure assisting you with your refinance, and your trust is hugely appreciated. I'm glad to hear that your experience was positive and that my honesty and attention...

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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