New American Funding - Austin, TX

Austin, TX

4.82

(2,336)

Mortgage

Mortgage Loan Officer

Contact Info

(512) 256-8290

Austin, TX

https://www.newamericanfunding.com/branches/Austin

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4.82

(2,336)

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Experience.com

4.81

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Zillow

5.0

(9)

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4.87

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Megan was amazing! She’s excellent at explaining things, is very thorough, and is accountable; we were blessed to have her help us out with our loan!

Reply from Megan Hyder

May 17th, 2024 05:00 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Kevin was easy to work with and provided us all the necessary information we needed to move the loan forward.

Reply from Kevin Ortiz Argueta

May 14th, 2024 10:51 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Great overall communication and an easy process

Reply from Drew Welch

May 13th, 2024 09:14 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Kevin was amazing to work with. He spelled everything out from day one explaining different routes to take until we found what worked For us. Made it so easy

Reply from Kevin Ortiz Argueta

May 3rd, 2024 04:33 PM

I'm truly humbled by your kind words, Whitney. I'm glad to hear that the process was easy for you, as my main goal is to ensure that my clients understand every step of the way and to find the solution that best fits their needs. Thank you...

I cannot say enough positive things about Diane Simmons from NAF. Her knowledge and professionalism made this an excellent experience from start to finish!

Reply from Diane Simmons

May 13th, 2024 02:10 PM

Susan, It was my absolute pleasure assisting your family with your home mortgage needs. Thank you for your trust in me! I'm here to assist you, your family and friends anytime.

Diane was so professional and was relentless, in the best way possible, in helping us achieve our goals. Her expertise made a tedious process easy for us. We cannot say enough positive things about her.

Reply from Diane Simmons

May 13th, 2024 02:14 PM

Susan, I appreciate your kind words very much, relentless is a great word to describe the resolve I have for providing the best service for my clients; I always say, "if there is a way, I will find it"!

Megan was wonderful. She was so knowledgeable and made this process so easy! I’ve been in banking for 20 years and I’ve never had such an easy mortgage process before. I’m so thankful to Megan and Hazel for literally handling this from start...

Reply from Megan Hyder

May 11th, 2024 10:09 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Nic was always available and helped us at every step.

He was always available and helped us with even anticipated issues.

Reply from Nic Keep

May 1st, 2024 07:22 PM

I'm so glad to hear that you had a positive experience, Charles! Being available and proactive in addressing potential issues is part of my commitment to excellent customer service. Thank you for entrusting me with your business and for the...

We were told different than the way it happened. Nothing seemed to go as planned. Told to expect the check, scheduled the work they wanted done, now I have to figure out what to tell these guys I have doing the work. Pretty disappointed about...

Reply from Kevin Ortiz Argueta

May 11th, 2024 04:02 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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