New American Funding - Austin, TX

Austin, TX

4.82

(2,336)

Mortgage

Mortgage Loan Officer

Contact Info

(512) 256-8290

Austin, TX

https://www.newamericanfunding.com/branches/Austin

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4.82

(2,336)

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Experience.com

4.81

(1.9K)

Zillow

5.0

(9)

Google

4.87

(426)

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Megan Hyder was always there and when a problem arose, she was sure to fix it or find athe the answers

Reply from Megan Hyder

May 18th, 2025 03:48 PM

I'm glad to hear that I was able to assist you effectively and resolve any issues that arose. Your positive experience is important to me, and I appreciate your feedback. If you need further assistance, please feel free to reach out.

Everyone was great to work with and answered all my questions in a timely manner.

Reply from New American Funding - Nic Keep

May 7th, 2025 02:21 PM

I'm thrilled to hear that you had a positive experience and that all your questions were answered promptly. It was a pleasure working with you, and I appreciate your kind words. Thank you for choosing New American Funding.

Nic Keep is very professional and personable. He proactively seeks the best options for his clients.

Reply from New American Funding - Nic Keep

May 6th, 2025 08:24 PM

I'm thrilled to hear that you found my services both professional and personable. It's important to me to proactively seek the best options for my clients, and I'm glad that was evident in your experience. Thank you for your kind words and...

the people.

Reply from Austin Grofe

May 16th, 2025 02:08 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Austin was very friendly and accommodating. He answered all my questions before putting me in touch with my loan processor. He responded quickly to emails and was a pleasure to work with. Paulina was very accommodating as well. She answered...

Reply from Austin Grofe

May 14th, 2025 04:21 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

New American Funding - Austin, TX has received a review with 5 star rating from Chris O

Reply from Owner

May 25th, 2025 10:13 PM

Hello Chrs, thank you for the 5-star rating. Please feel free to contact us directly if we can ever be of further assistance. Respectfully, Customer Service Management

Kevin did an awesome job facilitating this loan and making it happen. He was easily reachable and was so patient with my many questions, has excellent communication and customer service skills. I would highly recommend him to others.

Reply from New American Funding - Kevin Ortiz ...

May 1st, 2025 02:45 PM

I'm thrilled to hear that you had such a positive experience with your loan process, Christina. It was a pleasure assisting you, and I appreciate your kind words and recommendation. If you have any more questions in the future, feel free to...

How responsive and nice they were through the whole process. Great communication through out the whole process! Organizination and details I needed to get started and all the way to to the end! Overall great experience

Reply from Thomas Quinn

May 11th, 2025 11:18 AM

I'm thrilled to hear that you had a great experience and found the communication and organization throughout the process to be exceptional. It was a pleasure assisting you, and I appreciate your positive feedback about my responsiveness and...

NEW AMERICAN FUMBLINGWe had to sign closing papers 3 separate times! All because of typos. The typos were not corrected because of a complete and total lack of communication within their own system. They do have some employees that really try...

Reply from Owner

May 25th, 2025 10:34 PM

Hello John, we are sorry to learn of your recent loan experience and for bringing this to our attention. We welcome the opportunity to speak with you in further details regarding the concerns you have raised. Please contact Corporate Customer...

Went pretty smoothly

Reply from Drew Welch

May 6th, 2025 04:02 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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