New American Funding - Austin, TX

Austin, TX

4.82

(2,336)

Mortgage

Mortgage Loan Officer

Contact Info

(512) 256-8290

Austin, TX

https://www.newamericanfunding.com/branches/Austin

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4.82

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Experience.com

4.81

(1.9K)

Zillow

5.0

(9)

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4.87

(426)

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Reduce the number of different people a client has to deal with. Also, you need to shorten the process time. My loan took 6 months to finish.

Reply from Nic Keep

October 10th, 2025 07:56 PM

I appreciate your feedback, Rebecca. I'm sorry to hear about the lengthy process and the number of contacts you had to manage. I'll take your comments on board as I work to improve my services. If there's anything you'd like to discuss further,...

New American Funding - Austin, TX has received a review with 5 star rating from Chip C

Great communication with Jeffery always responding to our questions

Reply from Jeffrey Cervantes

September 30th, 2025 02:40 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Great experience and smooth transaction

Everything

Reply from Kevin Ortiz Argueta

September 23rd, 2025 03:19 PM

I appreciate your feedback, Luis. It's great to know that you had a positive experience with everything. If you have any more questions or need assistance with anything else, please don't hesitate to reach out.

New American Funding - Austin, TX has received a review with 5 star rating from Janet W

Very pleased

Reply from Thomas Quinn

September 27th, 2025 11:33 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

New American Funding - Austin, TX has received a review with 5 star rating from Patricia A

Reply from Owner

March 30th, 2022 09:30 PM

Thank you for your review! We appreciate the feedback for our home lending team. Do not hesitate to reach out in the future!

See my previous statemrnts as to my extremely appreciativec to both Aistin and Andrew.

Reply from Austin Grofe

September 26th, 2025 02:32 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Kevin was very attentive at all hours and assisted me greatly!

Reply from New American Funding - Kevin Ortiz ...

September 6th, 2025 02:00 PM

I appreciate your feedback, Manuel. I'm pleased to know that my support was helpful and attentive to your needs. If you have any further questions or need assistance in the future, I'm here to help.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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