New American Funding - Evans, GA

Evans, GA

4.91

(2,400)

Mortgage

Mortgage Loan Officer

Contact Info

(762) 200-1904

Evans, GA

https://www.newamericanfunding.com/branches/augusta

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4.91

(2,400)

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Trixia, she's fantastic.

Reply from Charles Jimenez

November 20th, 2025 06:23 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

New American Funding - Charles Jimenez has received a review with 5 star rating from Andrew S

Professionalism , courteous , and willing to help with anything I asked and answered questions timley

Reply from Charles Jimenez

November 18th, 2025 09:04 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

There were some gaps in communication where there could have been better communication regarding the issues that arose during my loan process. Also, I had to wait at the attorney office for an hour because they had not received my loan package...

Reply from New American Funding - Ken Smith

October 20th, 2025 11:40 PM

My apologies Ms. Ramsey for the gaps in confusion surrounding the completion of your loan. I think you can appreciate the full sense of urgency and sensitivity my team and I took with the complexity of the items that arose. When it comes to...

Great experience with Charles! Closed on time and had great communication.

Ken made the experience great. Very informative, professional, and patient. Thanks for everything!

Reply from Ken Smith

October 27th, 2025 02:32 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Working with Toney has been a consistent experience over the course of our many transactions. He has been my preferred lender for years because of his ability to get deals closed in a timely manner. His professionalism, attention to detail...

The assistance provided by Ken and his team were invaluable. All questions were answered and explained in detail.

Reply from Owner

January 29th, 2026 01:10 PM

It's wonderful to know that you found the assistance invaluable, Dee. I'm pleased that we could address and explain all your questions thoroughly. If there's anything more you need in the future, just let me know.

The assistance provided was invaluable. All questions were answered and properly explained.

Reply from Ken Smith

October 27th, 2025 04:43 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Professional, timely responses.

Reply from Ken Smith

October 20th, 2025 03:13 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

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About

New American Funding is an all-inclusive direct mortgage lender, and servicer offering a variety of home loans including Conventional, FHA, VA, Jumbo and many more. Our philosophy is to guide current and future homeowners through every step of the mortgage lending process and become a trusted resource for any of your home financing needs. Our loan officers specifically specialize in all types of loans and are happy to provide a wealth of solutions and experience at your preferred time and convenience. Loans We Offer: FHA Loans Non-QM Loans USDA Loans Conventional Loans Cash-Out Refinance Loans 30 Year Fixed Rate Mortgage Loans 15 Year Fixed Rate Mortgage Loans VA Loans Adjustable Rate Mortgage (ARM) Loans Jumbo Loans Reverse Mortgage Loan

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Eastern Standard Time (EST)

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