

Ruoff Mortgage - Ann Arbor, MI
Ann Arbor, MI

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Alan is extremely knowledgeable,
Patient and was always available to me with any questions I have! Alan is awesome!!
Loan butler was very helpful, the process was clear and quick
Teri Marshall is an excellent communicator and filled with knowledge. We never questioned where we were in completing the mortgage. It gave us great comfort for her to be taking us through the process. Her positive attitude and friendly demeanor...
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Reply from Teri Marshall
September 27th, 2023 03:14 AM
Thank you so much Joann For your Kind words!
Teri was amazing. We have used several other mortgage providers in the past and Ruoff, and specifically Teri was just amazing. Best experience ever, she was quick, kept us informed, very personable, professional and was great in anticipating...
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Teri was amazing. We have used several other mortgage providers in the past and Ruoff, and specifically Teri was just amazing. Best experience ever, she was quick, kept us informed, very personable, professional and was great in anticipating...
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Had a great experience with Teri. Would highly recommend to anyone needing a loan partner.
Reply from Owner
July 5th, 2023 12:52 PM
Hi, Steve. We appreciate the kind words and are glad Teri and the Ruoff Mortgage team could provide you with a positive experience!
Teri is as good as they get and would recommend to anyone.
Reply from Teri Marshall
September 27th, 2023 03:14 AM
Thank you so much for your kind words!
Communication was great and couldn’t ask for a better experience!
Alan went above and beyond.There were a few VA requirements on the appraisal and Alan handled them in a very professional manner.
Teri was very dedicated to chasing down every opportunity and thinking outside the box. We gave her a complicated situation, but she pulled it off where other places wouldn't even give us the time of day. She was a vital member of the team.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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