Ruoff Mortgage - Ann Arbor, MI
Ann Arbor, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
for
Teri Marshall, Ruoff Mortgage
There was some last minute chaos with MSHDA but that is the state's fault. I was otherwise happy with the process
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Ruoff Mortgage - Ann Arbor
Ruoff Mortgage - Ann Arbor has received a review with 5 star rating from Stathis P
Reply from Owner
October 2nd, 2023 06:20 PM
Hi, Stathis. Thank you for taking the time to rate us!
for
Teri Marshall, Ruoff Mortgage
Teri surprised me at my closing and shared many praises with me and my family - she didn't have to do that and it was the cherry on top of a really wonderful process. Thank you!
for
Ruoff Mortgage - Ann Arbor
Teri was amazing to work with. She was very professional and got things done in a timely manner. She made the whole experience great!
for
Ruoff Mortgage - Ann Arbor
Teri was amazing to work with. She was very professional and got things done in a timely manner. She made the whole experience great!
Reply from Owner
October 2nd, 2023 01:16 PM
Thank you for your kind words, Nicole! We're thrilled to hear that Teri provided you with excellent service and made your experience with Ruoff Mortgage a great one. We appreciate your feedback and look forward to assisting you in the future....
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for
Teri Marshall, Ruoff Mortgage
The process was so quick and easy. The communication was clear and all of my questions were answered in a timely manner.
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Ruoff Mortgage - Ann Arbor
Ruoff Mortgage - Ann Arbor has received a review with 5 star rating from Nikki S
Reply from Owner
August 25th, 2023 03:00 PM
Hi, Nikki. Thank you for taking the time to rate us!
Everything throughout the process was wonderful except for one surprise at closing. A credit card balance that was supposed to have been paid off as a condition of the loan was removed, and I was not notified, so it affected my budgeting for...
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for
Teri Marshall, Ruoff Mortgage
Very friendly and punctual, but data discrepancies required more follow up on my end than expected.
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Teri Marshall, Ruoff Mortgage
Ms. Freeman was so helpful and easy to communicate with.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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