Ruoff Mortgage - Ann Arbor, MI
Ann Arbor, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Everything about our experience was excellent!
The process was made very easy, and instructions were very clear. Alan was very easy to work with, and answered all questions in a precise and timely manner.
Reply from Alan Robbins, Ruoff Mortgage
July 2nd, 2024 05:57 PM
It was a pleasure working with you Chuk throughout the process. Thank-You!
for
Teri Marshall, Ruoff Mortgage
Teri and Lynn were always available to take my calls and answer my questions.
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Teri Marshall, Ruoff Mortgage
Teri was very informative and very helpful. The loan process was very easy and we are so happy we chose Ruoff Mortgage for our lending company.
Reply from Teri Marshall
May 20th, 2024 06:15 PM
I'm thrilled to hear your positive feedback, Tracy! It's great to know that I was informative and helpful throughout your loan process. At Ruoff Mortgage, we always strive to make the loan process as seamless as possible for our clients, so...
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for
Teri Marshall, Ruoff Mortgage
Teri Marshall is a very polite, professional, and helpful loan officer who seemed highly experienced. She took the time out of her busy days to communicate with us personally, making sure that we were taken care of all the way through. She...
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Reply from Teri Marshall
May 16th, 2024 04:22 PM
Thank you so much Joe for your very kind words! It was a joy to work with you and Tracie and I wish you the upmost happiness in your new home!
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Teri Marshall, Ruoff Mortgage
I can't believe that Teri and Jenn were able to get us our mortgage in less than 10 full business days. Really incredible communication, responsiveness, and efficiency. Always really pleasurable working with them both.
Reply from Teri Marshall
May 20th, 2024 06:14 PM
Thank you for your fantastic review, Lauren! It's wonderful to hear about your positive experience with our team at Ruoff Mortgage. We are delighted to know that our quick turnaround time, excellent communication, and efficient service exceeded...
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for
Teri Marshall, Ruoff Mortgage
Communication was above and beyond. Teri did everything possible to make me understand the entire process.
Alan was intensely attentive making sure things got pushed through to meet tight deadlines.
Reply from Alan Robbins | NMLS# 131595 | Ruoff...
April 23rd, 2024 12:46 PM
Thank you very much for your kind words, Alex. I’m thrilled to hear that I was able to meet your expectations and help meet those tight deadlines. At Ruoff Mortgage, we understand how important every mortgage process is and we always do our...
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Alan was so helpful and went above and beyond for my husband and I. He was fast, efficient and even came to our closing appointment with a gift! We will definitely refer others to him.
Reply from Alan Robbins | NMLS# 131595 | Ruoff...
April 22nd, 2024 06:50 PM
I'm sincerely grateful for such a positive review, Carly. It was a pleasure assisting you and Alex throughout the process and I appreciate the kind words. Your satisfaction is my top priority, so I'm glad to know that you found the service...
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for
Teri Marshall, Ruoff Mortgage
Great customer service with support through the entire process. Thank you Teri!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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