Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
I had a great communication with Jeffery and team regarding all the matters and provided info as needed.
Third-party fees, such as a Credit report for $235 and a final Inspection for $195, were far higher than Industry standards. Also, I see the Admin Fee, closing fee, Processing Fee, and Underwriting fee on the loan. These fees are far higher...
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The good communication
Great service
Reply from Craig Nichols
September 30th, 2024 01:58 PM
Thank you Mario, I look forward to many more deals together!!
Jeff and his team made the process extremely smooth. communicated every step and kept us well inform of everything that was happening!
Very efficient, your team kept us informed every step of the way . I really appreciated how you told us in advance what documents would be needed so we could prepare and have a quick close . Great comment all around . Thank you
The lack of communication and mistakes made throughout this transaction was unacceptable. I was sent several closing docs with numbers that they NEVER called to go over or explain. I specifically asked about wiring instructions the DAY BEFORE...
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Everyone was so great to work with . Went above and beyond .
great experience.
Craig was absolutely amazing! He went above and beyond daily for nearly two months to make sure my family got what we needed. He took the time to explain every step of the way and was always advocating for our best interest.
Reply from Craig Nichols
September 23rd, 2024 02:56 PM
Thank you Mrs. Dergent, I was honored to help you guys with purchasing this house! We definitely had some obstacles with HUD on this one but we stayed the course and got you into this beautiful home!!
411–420 of 1654
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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