Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Sun
closed
Mon
8:30 AM to 5 PM(Open now)
Tues
8:30 AM to 5 PM
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Reviews from Web
Staff at highlands mortgage should beable to retrieve information for the loan versus the purchaser having to do the loan work for them. Also Anthony left a very unprofessional voicemail on my husband’s phone regarding the payment of the staff...
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Jeff, Robert and Leslie had done a fantastic job with communication; getting things done when others couldn’t, problem solve efficiently! Over all highly impressed with their service
for
Robert responds quickly, very detailed ..
Reply from Robert Jones
December 9th, 2024 06:12 PM
I appreciate the opportunity to work with your family again!!
All my questions were answered and the process was very smooth
every thing was organized and kept us updated
Reply from Craig Nichols
October 7th, 2024 03:08 PM
Thank you Mr. Rocha, it was a pleasure helping you and Patti buy this beautiful home!
I would like to appreciate both Jeffery Brooks and Robert Jones for helping us through out this process. I would specially like to bring to attention that they went out of their way to reduce interest rate even though it was a last minute change....
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Anthony was able to answer all questions and most importantly able to meet my needs in regard to finding an interest rate that met my mortgage monthly payments threshold.He is always willing to help and get back to customers on timely basis....
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Craig (and Lori) were always quick to respond to questions and issues.
Reply from Craig Nichols
October 3rd, 2024 03:56 PM
Thank you Mrs. Rocha, it was a pleasure working with you to buy this new home!!!
Everything!!!!
Craig (and Lori) were both quick to respond to any questions we had and offered solutions to problems when they arose. Our situation was a bit different because of an alimony issue but Craig was knowledgeable and encouraging the whole way through...
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Reply from Craig Nichols
October 1st, 2024 03:31 PM
Thank you Patti, it was an honor working with you and Mr. Rocha, congratulations on your new home and your new beginnings!!!
401–410 of 1654
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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