Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Craig was unbelievably helpful to not only our client but he saved the sellers side nearly $6,000 by catching some unnecessary work supposedly needing to be done. I will be referring everyone to him and can't wait to work with him again.
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Reply from Craig Nichols
November 22nd, 2024 11:36 PM
Thank you Rachelle!!! TeamWork makes the dreamwork and I never want anyone taken advantage of!!
Anthony and his team did a great job finding us a competitive interest rate, communicating with us throughout the entire process, and providing an on-time close on our house. We are very pleased with the service we received!
Reply from Anthony D'iorio
November 24th, 2024 12:29 PM
Happy to hear that you're pleased with the service, Cheyenne. My team and I always strive to ensure our clients get not just competitive interest rates but also a smooth and stress-free process from start to finish. Glad to know we met those...
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Anthony will always answer your calls, return your calls and explain the whole process with patience and professionalism
Reply from Anthony D'iorio
November 21st, 2024 03:56 PM
I'm genuinely pleased to hear that your experience was up to par, Alejandro. It's always my priority to be available and transparent for my clients. Thank you for taking the time to share your feedback and rate your experience with Highlands...
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Being a first time home buyer I had tons and tons of questions and Craig made sure to explain everything and answer every call!
Reply from Craig Nichols
November 19th, 2024 03:11 PM
Thank you Esperanza, I enjoyed helping you and Sky buy your 1st home and what a beautiful home it is!!! Hope you guys enjoy the holidays!!
Quick response on questions. Ease of communication via email and phone.
Reply from Anthony D'iorio
November 21st, 2024 12:00 PM
I'm glad to hear you had an excellent experience, Robert. It was a pleasure to answer your questions promptly and keep the lines of communication open. Your feedback is greatly appreciated and I look forward to serving your future mortgage...
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He was good!
Reply from Anthony D'iorio
November 21st, 2024 02:11 AM
I'm glad to hear you think I did well, Healan! Thank you for giving Highlands Residential Mortgage, Ltd. a 4-star rating, and for your feedback. I'm here should you need more assistance in the future.
Overall it was okay
Reply from Anthony D'iorio
November 20th, 2024 01:43 PM
Thanks for sharing your feedback, Sangbeom. I'm glad to hear your overall experience was okay, but I'm always aiming for exceptional. I'll take your input into consideration to further improve the services at Highlands Residential Mortgage,...
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Great job communicates, knows the process, gets it done !
Reply from Craig Nichols
November 18th, 2024 12:21 AM
Thanks Maugno, TeamWork makes the dream work!!
Anthony really went above and beyond in helping find what worked best for me. His entire team was a pleasure to work with
Reply from Anthony D'iorio
November 18th, 2024 07:11 PM
I am truly grateful for your kind words, Yashika. It was a pleasure serving you as a representative of Highlands Residential Mortgage, Ltd. I'm thrilled that you found my service helpful and enjoyable and I'm even more pleased to hear that...
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Quick communication and clear instructions
Reply from Anthony D'iorio
November 18th, 2024 04:50 PM
I'm so glad to hear that you appreciated the quick communication and clear instructions, Jidenna. It's incredibly important to me that everything is as straightforward and efficient as possible for you. Your feedback is definitely appreciated,...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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