Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
We were privided with clear instructions at each step, and they provided great customer service.
Reply from Anthony D'iorio
August 6th, 2026 02:49 PM
I'm thankful for your feedback, Judi. It's good to know that you found the instructions clear and appreciated the level of customer service provided. If you have any more questions or need further assistance, feel free to reach out.
Jeffery and the team were great super helpful and made the process smooth
Reply from Jeffery Brooks
August 6th, 2026 02:21 PM
Dillion, I appreciate your kind words about the team's helpfulness and the smooth process. I'm glad we could assist you effectively. If you need any further help, feel free to reach out.
Thank you for everything you did for me and making this happen
Reply from Craig B. Nichols
August 2nd, 2026 04:15 PM
It was a pleasure working with you Alexis, I was honored to be a part of your first purchase journey, enjoy your beautiful new home!
Craig is very effecient and a pleasure to work with.
Reply from Craig B. Nichols
August 2nd, 2026 04:15 PM
TeamWork makes the dream work Veronica, now onto our next loan together!
Craig's personality and prifession professionalism. we are well pleased how the transaction transpired.
Reply from Craig B. Nichols
July 30th, 2026 12:05 PM
Thank you Mr. Phillips it was a true pleasure working with you and Joyce. Enjoy your beautiful new home!
The process of getting a loan sounds like it would be stressful, especially for someone who has never gotten one before, but the whole thing was made easy and stress free thanks to Craig and his team! We appreciate all of their help, then and...
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Reply from Craig B. Nichols
July 30th, 2026 12:06 PM
Thank you Mrs. Ordorica, I was honored to work with you and Ivan so you guys could buy this beautiful home!!
Craig helped create a smooth and easy mortgage process, answering all questions and even closing the deal early. Highly recommend!
Reply from Craig B. Nichols
July 25th, 2026 06:31 PM
Thank you Kylie, I look forward to closing many more deals together!! We keep it stress free!!
Craig was amazing in getting me financed!
Reply from Craig B. Nichols
July 24th, 2026 06:09 PM
Thank you Ms. Dowell, it was a pleasure working with you to get you into your new home! I hope you ladies enjoy it for many years to come!!
Great communication.
Reply from Jeffery Brooks
July 21st, 2026 05:47 PM
Marie, thank you for highlighting the communication. I'm glad it met your expectations. If there's anything else I can assist you with, feel free to reach out.
Jeff was great
Reply from Jeffery Brooks
July 20th, 2026 04:43 PM
Scott, I appreciate your kind words. I'm glad to hear you had a great experience. If there's anything else I can do for you, please let me know.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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