Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Thank you again?
Reply from Craig B. Nichols
September 21st, 2026 01:15 PM
Mr. Rollins, I was honored you came back to me for your 2nd financing with HRM, it was a true pleasure helping you and Hazel into your new home!
Craig, it was a pleasure collaborating with you. I can confidently state that this was the most exceptional experience I have ever encountered when working with a lender to purchase a home. Excellent work!
Reply from Craig B. Nichols
September 21st, 2026 01:14 PM
Mr. Polansksy, I'm glad to hear that you had such a positive experience working with me. It's great to know that your collaboration with Highlands Residential Mortgage, Ltd. was strong. Thank you for your kind words, it was a true pleasure!
Great job
Reply from Anthony D'iorio
September 14th, 2026 01:28 PM
I appreciate your positive feedback, Raymond. I'm glad to know you had a good experience.
Clear communication and handholding all through to ensure tasks are done timely basis.
Reply from Jeffery Brooks
September 8th, 2026 05:24 PM
Rajesh, I'm pleased to hear that you appreciated the clear communication and support throughout the process. Ensuring tasks are completed on time is always a priority for me. Thank you for your feedback!
Jeffery Brooks and his team are rockstars. I would recommend him every time. I am a REALTOR, and I've had the pleasure to close with him and his team multiple times, and each time the process has been effortless. Communication, accountability,...
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Reply from Jeffery Brooks
August 21st, 2026 08:28 PM
John, I truly appreciate your trust and recommendation. It's rewarding to hear that my team and I could assist you effectively, especially in time-sensitive situations. Your faith in our ability to deliver on communication and timeliness is...
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Best experience ever, the greatest communication through out the whole proces. Explains the process in full detail. Very highly recommende.
Reply from Jeffery Brooks
August 20th, 2026 05:50 PM
Hugo, I appreciate your kind recommendation and am glad you had such a positive experience. It's great to know the communication and detailed explanations were helpful throughout the process. If there's anything else I can assist you with,...
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Thank you so much Jeff! Jeff and his team were outstanding. When another lender couldn't approve us for varies reasons right before our option period ended, he made it happen and approved us on time. Their Communication is awesome and they...
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Reply from Jeffery Brooks
August 20th, 2026 08:30 PM
Veronica, I'm grateful for your kind words and recommendation. It's wonderful to hear that my team and I could assist you when you needed it most and provide clear communication throughout the process. Your satisfaction is important to us,...
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getting everything done so quickly! Communication was excellent
Reply from Craig B. Nichols
August 15th, 2026 12:44 PM
Thank you Annette, it was a true pleasure working with you and your clients!
Craig was amazing to work with . He guided us every step of the way and answered all our many many questions. I highly recommend him especially for first time buyers that are completely new to the process
Reply from Craig B. Nichols
August 15th, 2026 12:44 PM
Marlee, I'm grateful for your kind words and recommendation. It's great to hear that I could guide you through each step and address all your questions. Supporting first-time buyers like you is truly important to me.
Very professional. Very informative and helpful. Explained process from start to finish. Highly recommend!
Reply from Jeffery Brooks
August 14th, 2026 08:43 PM
Ronald, thank you for your kind recommendation. I'm pleased to hear that you found the process informative and helpful. If there's anything more I can assist you with, please feel free to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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