Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Keeping me informed
Reply from Anthony D'iorio
October 3rd, 2025 11:35 AM
I'm glad to know that keeping you informed was a positive aspect of your experience. Effective communication is something I focus on, and it's great to see it made a difference for you. If you have any further questions or need assistance,...
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Jeff came in , assisted my clients with informatio, guidance, kindness and knowledge. I would certainly recommend him going forward.
Reply from Jeffery Brooks
October 3rd, 2025 11:33 AM
Thank you for your kind words, Ronielle. I'm pleased to know that I could provide helpful information and guidance to your clients. Your recommendation means a lot to me, and I'm here if you or your clients need further assistance in the future....
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Overall Great!
Reply from Anthony D'iorio
October 2nd, 2025 12:32 PM
I'm glad to hear that you're pleased with the overall experience. Your feedback is appreciated, and I'm here if you need any more assistance in the future.
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Great experience! Very informative and knowledgeable . I'll be a repeat customer and refer friends for sure!!
Reply from Robert Jones
September 27th, 2025 06:57 PM
I'm really glad to hear you had a positive experience, Eric. It's great to know that you found the information I provided helpful. I look forward to assisting you again in the future and appreciate your confidence in referring your friends....
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Craig is fast, knowlegable, & informative. He was even able to give us an early closing in 3 weeks. I look foward to continuing to work with him.
Reply from Craig B. Nichols
September 23rd, 2025 06:21 PM
Thank you, Jessica, TeamWork certainly makes the dream work for our clients! Onto our next one together soon!!
Great experience with Jeff and his crew!
Reply from Jeffery Brooks
September 25th, 2025 12:36 PM
I'm glad to hear that you had a great experience with my team and me, Mark. It's always my goal to make the process smooth and positive. If any questions arise or if you need further assistance, please don't hesitate to reach out.
Clear communication to what is needed, good step by step direction and just friendly service all together
Reply from Craig B. Nichols
September 20th, 2025 09:26 PM
I'm glad that you found the communication clear and the guidance helpful throughout the process. Providing friendly and effective service is always my aim. Thank you for taking the time to share your experience!
Top notch Communication & service!
Reply from Craig B. Nichols
September 8th, 2025 03:06 PM
Thanks Amanda, GREAT TeamWork makes the dream work!!
Easy communication, and Easy steps to follow on the app.
Reply from Anthony D'iorio
September 10th, 2025 06:20 PM
I'm pleased to know that the communication and app features made your experience straightforward. Ensuring smooth communication and user-friendly processes is always my goal. Should you have any further questions or need assistance, feel free...
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Had a fast 30 day process and Craig was a trusted advisor beginning to end. We are very glad we had Craig and Highlands Mortgage to support us through the homebuying process.
Reply from Craig B. Nichols
September 8th, 2025 03:07 PM
Thank you Mr. Pick, I was honored to help you guys buy your new home here in TX!! I hope you guys enjoy this beautiful new home for many years to come!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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