Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Sun
closed
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
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Reviews from Web
Mr. Nichols cares about his clients and is very knowledgeable and patient throughout the process.
Reply from Craig B. Nichols
October 29th, 2025 10:15 PM
It's great to know that you felt cared for and found my approach patient and knowledgeable. Supporting clients through each step is a priority for me. Thank you for taking the time to share your thoughts, Mr. Sherman.
Responsive and efficient
Reply from Craig B. Nichols
October 21st, 2025 06:20 PM
Thank you Creashia, TeamWork makes thew dream work!! Looking forward to working on many more together!!
The team being always available to answer questions, keeping us posted with regular updates
Reply from Anthony D'iorio
October 22nd, 2025 12:52 PM
I'm glad to hear that the team's availability and regular updates were helpful for you. It's important to me that you felt informed throughout the process. Should you have more questions or need further assistance, please reach out to me directly....
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Anthony was able to help us secure the loan even though it was a last minute deal.
Reply from Anthony D'iorio
October 16th, 2025 01:10 PM
I'm pleased to hear that I could assist with securing the loan for your last-minute deal. If you have any more questions or need further assistance, feel free to reach out at any time.
Helped with loan last minute and was on top of things
Reply from Anthony D'iorio
October 16th, 2025 01:10 PM
It's good to hear that I could assist with your loan when you needed it most and that everything was kept on track. If there’s anything else I can do for you or if you have any questions, please feel free to get in touch.
Smooth experience was very up front from start to closing
Reply from Craig B. Nichols
October 13th, 2025 03:48 PM
Thank you, Dakota, I was honored to help you and your family get into your beautiful new home!! I hope you guys enjoy it for many years to come!!
I had an excellent experience working with Craig throughout my loan process. From start to finish, he were knowledgeable, responsive, and genuinely committed to helping us he took the time to explain every step clearly, and answered all my...
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Reply from Craig B. Nichols
October 14th, 2025 01:24 PM
I'm pleased to hear about your excellent experience during the loan process. It was important for me to provide clear explanations and address any questions you had along the way. Thank you for sharing your feedback, and I'm glad I could support...
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Working with Mr. Jeff was an absolute pleasure from start to finish. From our very first conversation, he displayed outstanding professionalism, deep knowledge of the loan process, and a genuine commitment to helping his clients succeed. He...
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Reply from Jeffery Brooks
October 13th, 2025 03:25 PM
Thank you, Peter, for sharing such a thoughtful review. I’m truly glad to hear that you felt supported and informed throughout the loan process. Ensuring that clients understand their options and feel secure with each step is very important...
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Jeff and his team were outstanding throughout the entire process. Their communication was excellent — they kept in touch by email, text, and phone every step of the way. We were in a pinch needing a same-day pre-approval on a Saturday, and...
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Reply from Jeffery Brooks
October 10th, 2025 03:40 PM
Thank you for sharing your experience, Przemyslaw. It's great to hear that the communication met your needs and that I could assist with the pre-approval when it was crucial. I'm glad the process was smooth and efficient for you. Should you...
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Anthony and his team got our appraisal done and loan turned around in record time. Had they not been able to love quickly and be easy to work with we definitely would have needed to pull out of a home with which we were under contract. So grateful...
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Reply from Anthony D'iorio
October 9th, 2025 03:39 PM
It's great to know that the swift process with the appraisal and loan worked well for you. I'm pleased that everything came together smoothly and we could meet your needs efficiently. If you have any more questions or need assistance in the...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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