Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Service is excellent
Reply from Jeffery Brooks
December 15th, 2025 09:29 PM
I appreciate your feedback, Kush. I'm glad to hear that you found the service excellent. If you have any further questions or need assistance, please feel free to get in touch.
Craig made sure we had everything we needed . He was very responsive. And we enjoyed our experience with him. Buying a home is stressful and he and his team eased that stress.
Reply from Craig B. Nichols
December 8th, 2025 02:24 PM
It's great to hear that I could help make your home-buying experience more comfortable and manageable. I understand how stressful the process can be, and I'm glad to know that my responsiveness and support were helpful to you. Thank you for...
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Jeff and his team provided an exceptional service throughout our mortgage loan approval process. From start to finish, the experience was efficient and handled with the highest level of professionalism.Having previously worked with another...
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Reply from Jeffery Brooks
December 4th, 2025 04:46 PM
I truly appreciate your kind words, Edwin. It's rewarding to know that the mortgage process felt straightforward and stress-free for you. Providing organized and transparent service is a priority, and I'm glad to hear it made a difference compared...
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for
Robert is great!
Reply from Robert Jones
December 1st, 2025 03:07 PM
Thank you for your kind words, William. I'm pleased to know that you had a positive experience. Please feel free to reach out if there's anything more I can do for you.
Jeff is the best to work with. we have used him twice now. Answers all questions and how quick we were able to refinance and move to close was great. He communicates everything clearly . Couldnt recommend him more!
Reply from Jeffery Brooks
November 27th, 2025 02:27 PM
It's great to hear that you had a positive experience working with me for the second time, Tanner. Clear communication and addressing all your questions are key aspects I focus on to ensure a smooth refinance process. Your recommendation means...
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Craig offered suggestions in the pre-approval process so that our loan would go smoother when we found our home. We moved from WA state to Lindale. He closed on our home in about 2 weeks which was amazing! He put the out of state nerves to...
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Reply from Craig B. Nichols
November 13th, 2025 10:10 PM
I'm glad to hear that the suggestions I provided in the pre-approval process helped make your loan progress go smoothly. Moving from one state to another can be quite the endeavor, and I'm pleased that I could help ease those out-of-state nerves....
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The speed at which he closed on our house was amazing. He walked us through all of our questions and made sure we were very comfortable with our experience.
Reply from Craig B. Nichols
November 13th, 2025 10:09 PM
I appreciate your kind words Mr. Berg, and I am glad to hear that the closing process was swift and smooth for you. Ensuring you're comfortable and informed throughout is a priority for me. If you have any more questions or need further assistance...
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I sent Craig one of my first-time homebuyers, and he did an outstanding job walking him through the entire process. Craig took the time to explain every detail and program available, making sure my client felt confident every step of the way....
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Reply from Craig B. Nichols
November 10th, 2025 02:19 PM
Haley, I'm so grateful for your recommendation and for trusting me with your client. It's always my goal to ensure that each person I work with feels supported and informed throughout the home financing process. I'm pleased to hear that your...
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had a wonderful experince with Anthony. he was super proactive and very quick to respond when we needed help in the last minute highly recommend!
Reply from Anthony D'iorio
November 10th, 2025 05:21 PM
I appreciate your kind words and recommendation, Laavanya. It's reassuring to know that my proactive approach and responsiveness made a positive impact on your experience. If there's anything more I can assist with, please don't hesitate to...
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Mr.Craig communicated with us as if we were family member or personal friend. We could call and ask questions about anything, which we always got an answer for. When ever we needed advice he gave.He is honest and did whatever he could to help....
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Reply from Craig B. Nichols
November 3rd, 2025 02:17 PM
Thank you, Mr. Givens, I was honored to help you and Tori get into this beautiful new home! I hope guys have a wonderful holiday season in your new home!!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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