Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Bryan Luders was very good and his communication, attention to details. and follow up during the loan process was impressive. THANK YOU!
Reply from Anthony D'iorio
January 26th, 2026 03:34 PM
Derek, it's great to hear that you appreciated Bryan's communication, attention to detail, and follow-up during your loan process. I'm glad he was able to provide you with such a positive experience. If you have any further questions or need...
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Craig made buying our home so much easier. He explained everything clearly, stayed on top of every detail, and was always available when we had questions.
Reply from Craig B. Nichols
January 16th, 2026 08:59 PM
Thank you Mr. Cawthon, I was honored to be a prat of you and Katie's purchase journey!! Enjoy your beautiful new home!
Craig was so helpful in anwser questions and being available for new home owners like us. I appreciate all the time he spent with us. 5 stars
Reply from Craig B. Nichols
January 15th, 2026 04:18 PM
Thank you Audrie, it was a true pleasure helping you guys in the purchase of your new home!! You guys have a wonderful and successful 2026!
Craig went above and beyond. This transaction would have never happened without him. He is patient, knowledgeable, and has some great industry contacts. He was very giving of his time and helped to explain whenever hiccups would arise. Thank...
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Reply from Craig B. Nichols
January 14th, 2026 02:12 PM
Erin, I'm grateful for your kind words and pleased to know that I could assist in making this transaction happen. It was important to me to provide clarity and support throughout the process, addressing any challenges along the way. Thank you...
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Great communication and teaching us about various options for loans
Reply from Craig B. Nichols
January 13th, 2026 02:20 PM
I appreciate your feedback on the communication and guidance provided throughout the loan process, Gage. Ensuring you understood your options was a priority for me. Thank you for letting me be a part of this important journey.
Craig is great! 10/10 communication!
Reply from Craig B. Nichols
January 11th, 2026 02:04 PM
I appreciate your positive feedback, Acelin. Effective communication is something I prioritize, so I'm glad it stood out to you. TeamWork makes the dream work! I look forward to many more in 2026!
Super responsive and super helpful
Reply from Craig B. Nichols
January 8th, 2026 01:54 PM
Mr. Kjar, I'm grateful you found the process both responsive and helpful. It's important to me to be readily available throughout any step. Thank you for sharing your experience!
Easy, good communication
Reply from Anthony D'iorio
January 5th, 2026 03:54 PM
I'm glad to hear that you found the communication easy and effective, Michael. Clear communication is a priority for me to ensure everything goes smoothly. Should you have any more questions or need further assistance, feel free to reach out....
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This was a quick close and Jeff was able to get it done for us!
Reply from Jeffery Brooks
January 1st, 2026 02:41 PM
I'm glad I could assist with a quick closing, Camilia. Making the process smooth and efficient is always my goal. If you have any more questions or need assistance in the future, feel free to reach out.
Fast, efficient, and they communicated with me daily!
Reply from Jeffery Brooks
December 30th, 2025 05:11 PM
Your feedback is greatly appreciated, Shatima. It's encouraging to hear that the communication was clear and frequent, making the process fast and efficient for you. If you ever have more questions or need further assistance, don’t hesitate...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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