ALCOVA Mortgage | Covington, VA
Showing You The Way Home
Covington, VA
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Easy comminication. Simple process. Good website/uploads
Reply from Jason Helmintoller
May 18th, 2026 08:24 PM
William, I'm pleased to know that you found the communication easy and the process simple. It's also great to hear that the website and uploads met your needs. If there's anything more I can assist you with, please let me know.
Jason and his team did a wonderful job communicating every step of the process and keep me informed and responding in a timely manner.
Reply from Jason Helmintoller
May 18th, 2026 05:13 PM
Danielle, I'm grateful for your kind words about the communication throughout the process. Keeping you informed and responding promptly is a priority for me and my team. If there's anything else you need, feel free to reach out.
Jason and his team work great with their customers! Amazing experience as always !
Reply from Jason Helmintoller
May 14th, 2026 03:24 PM
Bradley, I appreciate your kind words and am glad to hear that you had a great experience with me and my team. Your feedback is valued, and we're here to assist you whenever you need.
They were pretty informative on the information along with the videos given to update you on your process of where your at especially me not having experience with a house. The guidance was good to get me where I needed to be to purchase a...
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The portal was fast and easy to use, the girls in the office were very helpful and resourceful, so was Jason Helmintoller.
Reply from Jason Helmintoller
May 7th, 2026 01:10 PM
Cassidy, I'm glad to hear that you found the portal user-friendly and appreciated the support from both myself and the team. Your feedback is valued, and I'm here if you need any further assistance.
Being patient while gathered info you
Reply from Jason Helmintoller
May 5th, 2026 02:54 PM
Perry, I appreciate your recognition of my patience during the information-gathering process. It's important to me that you felt supported throughout. If there's anything else I can help with, please let me know.
Smooth and as painless as possible Really appreciate Jason's help!
for
Very informative , made everything on my end easy and stress free, great to work with!
Reply from Jason Hall
April 30th, 2026 02:38 PM
Thanks for trusting me with your mortgage and look forward to seeing what you do with the place.
for
was aggravated in the beginning about the different loan options when we asked about the route we took from the beginning all ended up working out. was well aware of our poor credit but felt kinda out the loop on somethings far as closing dates...
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Reply from Jason Hall
April 29th, 2026 08:10 PM
I understand the aggravation in the beginning and apologize for the inconvenience this one had some hurdles we had to overcome and glad everything worked out. Scheduling a closing date can be tricky with attorney and work schedules.
Very personable, explained and answered all questions.
Reply from Jason Helmintoller
April 27th, 2026 06:14 PM
Mary, I'm grateful for your feedback and glad I could answer all your questions. It's important to me that you had a personable experience. If there's anything else I can assist with, please let me know.
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About
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business.
ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger.
Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance