Waterstone Mortgage - Albuquerque, NM
Albuquerque, NM
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Sandra is professional and knowledgeable. A gem to work with!
Reply from Sandra Claymore
June 22nd, 2026 04:03 PM
Karen, I'm grateful for your kind words. It's nice to know that you found working with me to be a positive experience.
I requested final numbers multiple times and never got them until the day before closing, I had to just send extra money to cover the costs. I also requested 15 year numbers and still got paperwork with30 year nimbers
Reply from Oscar Medrano
June 22nd, 2026 07:29 PM
Lianne, I appreciate you sharing your experience. I'm sorry to hear about the issues with receiving the final numbers and the mix-up with the paperwork. Please reach out to me directly so I can address your concerns and assist you further.
Brynn is by far the best lender and over all the best iv ever worked with. For 3 years i kept her no matter how many time people wanted me to switch. She is a rock star! When you find someone as good as her you hold on to that. She explains...
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Reply from Owner
June 22nd, 2026 02:13 PM
Shannon, I'm truly grateful for your kind words and for your continued trust over the years. It means a lot to me to know that my explanations and honesty have made a difference in your experience. Thank you for sharing your positive experiences...
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Robert Morris at Waterstone Mortgage NMLS #492531 has received a review with 5 star rating from Samantha D
Reply from Owner
June 22nd, 2026 02:14 PM
Thank you, Samantha, for the excellent rating. I'm glad to know your experience with Waterstone Mortgage was positive. If there's anything more I can do for you, please let me know.
Robert is the best! He's been our mortgage guy for almost 20 years!
Reply from Robert Morris at Waterstone Mortgag...
June 22nd, 2026 08:02 PM
Samantha, I appreciate your loyalty and kind words. It's been a pleasure being your mortgage guy for nearly two decades! If there's anything you need, I'm always here to help.
and his staff were ahead of every step of the transaction and lending process. He was always available and a pleasure to work with.
Reply from Robert Morris at Waterstone Mortgag...
June 22nd, 2026 01:20 PM
Rebecca, thank you for your kind words. I'm pleased to hear that you found the process smooth and that my staff and I could be of assistance. If you need anything else, please feel free to reach out.
Regarding the type of loan I sevured secured, The Title company used was horribl.
Reply from Aaron Meilich
June 22nd, 2026 07:32 PM
Felicia, I appreciate your feedback and am sorry to hear about your experience with the title company. Please reach out to me directly if you'd like to discuss this further or if there's anything else I can do to assist you.
Robert was professional, personable and made us feel he was on outran and supporting us. If we had questions he explained thing well and always responded quickly anytime we reached out. He felt like a friend by the time the process concluded....
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Reply from Robert Morris at Waterstone Mortgag...
June 22nd, 2026 02:41 PM
Terry, I'm grateful for your kind words and am glad to hear that you felt supported throughout the process. It's wonderful to know that my efforts made a positive impact and that you felt comfortable reaching out with any questions. Thank you...
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The communication and support was phenomena!
Reply from Sandra Claymore
June 22nd, 2026 05:14 PM
Tonna, I'm pleased to hear that you found the communication and support to be so positive. Your feedback is valued, and it's always my goal to provide the best experience possible.
for
Tammy Wieman has received a review with 5 star rating from Carolina U
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions