Waterstone Mortgage - Albuquerque, NM

Albuquerque, NM

4.94

(5,196)

Mortgage

Mortgage Loan Officer

Contact Info

(505) 888-4663

Albuquerque, NM

https://www.waterstonemortgage.com/branches/albuquerque-nm-6733

Location & Business Hours

Business Hours

Sat

closed

Sun

closed

Mon

9 AM to 5 PM

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4.94

(5,196)

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5 Star

97%

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1 Star

Juergen was amazing throughout the entire home buying process! Great communication and had such a friendly, kind demeanor which made communication and transactions that much easier. I highly recommend Juergen and Waterstone and cannot day enough...

Professional, courteous, and very helpful throughout the process. Highly recommended

Reply from Owner

January 8th, 2026 12:05 PM

Thank you for this 5-star review, Ryan! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.

This team has their processes dialed in for max efficiency! 21 day loan approval and great communication from start to finish! 😉🏠🌵🌶️🥳

Reply from Owner

January 8th, 2026 11:03 AM

Thank you for your review, Skip! The team and I were thrilled we were able to provide you with a positive loan experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.

Chris was More than PROFESSIONAL; Chris became a FRIEND!!!! He did Everything to make sure that what I had to do was Very Little! Chris made Himself available 24/7. If there was something that I didn't understand or was unsure of Chris stayed...

Reply from Chris Russo at Waterstone Mortgage ...

March 11th, 2024 09:46 AM

Thank you for your kind recommendation, Cat! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.

Vicky is so awesome to work with, she answered and explained any questions or concerns that I had ant time of the day and also walked me through every step of the process.

Reply from Owner

January 8th, 2026 12:07 PM

Thank you for this glowing review, Perla! We're ecstatic you had such a wonderful experience with Vicky. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.

Jason Pike and Waterstone Mortgage have been phenomenal! My husband and I are first time home buyers with no previous experience. Jason and his team took the time to explain every detail of the process thoroughly, and made sure we understood...

Reply from Owner

January 8th, 2026 11:07 AM

Thank you for your review, Sage! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....

Great help from Oscar and team, had a few strange hiccups and they helped me navigate everything to get my first house. Thanks so very much!

Reply from Owner

January 8th, 2026 11:25 AM

Thank you for your review, Joshua! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....

Brynn and Marquel truly made this experience a lot less stressful than I’ve experienced in the past, and have heard from others nightmare experiences. I honestly had very low hopes with starting this process again because of our negative experiences...

Reply from Brynn Atencio at Waterstone Mortgag...

March 8th, 2024 08:05 AM

Thank you for your recommendation, Garrett! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.

(Translated by Google) They have been very kind and all the information has been clear (Original) Han sido muy amables y todo la informacion a sido clara

Reply from Owner

January 8th, 2026 11:03 AM

Thank you for your kind review, Katy! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.

Tammy has been wonderful to work with. She was great at answering our questions and walking us through the home buying process. We so appreciated her time and are incredibly grateful for her quick responses and endless guidance over the last...

Reply from Owner

March 6th, 2024 07:03 AM

Thank you for this review, Amelia! We know how many questions pop up throughout a homebuying process – whether it's the first time you're homebuying or you're a seasoned homeowner – that's why communication is key. I hope to work with you again...

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About

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2000

Time Zone

Mountain Standard Time (MST)

Disclaimer

Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions