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Chris Russo at Waterstone Mortgage NMLS #2323...
Loan Originator
With over 30 years in the mortgage industry, Chris Russo is committed to exceptional service and smooth closings. A top producer for many years, he specializes in crafting tailored financial solutions, from first-time homebuyer loans to VA,... Show More
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Mine was a difficult process due to the fact that I am self-employed, and other complicating variables such as needing a construction loan, not having had a conventional mortgage in over 25 years and other issues that required extensive documentation...
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This experience has been the most and my best life changing experience in the most profound positive way! Thanks to you Chris and your professional colleagues you've made my journey through this process a very pleasant and enjoyable one! Sincerely,...
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Excellent communication and expertise in navigating the home loan process. Chris was available and patient with my questions about the process. Chris also worked closely with Clayton Homes to expedite the process. I would recommend Chris and...
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It was a great experience have your team make my first family home possible, with a very detailed process.
Reply from Chris Russo at Waterstone Mortgage ...
August 5th, 2026 10:29 PM
Joey
Thank you again for the review, is there something that i could have done better? i would have loved to have gotten a 5 star review.
if i can ever help you or any family members please let me know
Thanks Again
Chris
Chris Russo at Waterstone Mortgage NMLS #232394 has received a review with 5 star rating from Joey F
Reply from Chris Russo at Waterstone Mortgage ...
August 13th, 2026 02:02 PM
Thank you for the excellent rating, Joey. I'm glad to know you had a positive experience with Waterstone Mortgage.
Communication was extremely poor. Company staff did not communicate with each other. Documents that company requested sent to 4 different employees. I felt as a lender I was not communicated with for my loan. Dececsion were made for me just...
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Reply from Waterstone Mortgage
August 3rd, 2026 02:09 PM
Holli, thank you for taking the time to share your feedback. We appreciate you bringing your concerns regarding communication, document requests, closing timelines, and the overall loan process to our attention. We will review the details of...
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Chris Russo and his team answered any questions I had regarding the process. As a first time home buyer, I appreciated the willingness to thoroughly explain the information within the loan documents.
Reply from Chris Russo at Waterstone Mortgage ...
July 22nd, 2026 02:55 PM
Ulisses
I see you did not give us a perfect 5.0 score, was there something that we could have done better? we are always trying to over exceed our customers expectations. thank you again
Chris
Chris Russo stayed on the top of the mortgage process from when I started to the very end. He's extremely knowledgeable not just in the mortgage business but in the real estate. I had questions for him that he answered and save me a lot of...
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Reply from Chris Russo at Waterstone Mortgage ...
July 22nd, 2026 02:53 PM
Steve
thank you again, hope to come see the house in Raton.
be safe my friend
Chris
The staff was always friendly and respectful. It was a long process but a great experience.
Reply from Chris Russo
July 16th, 2026 03:11 PM
I'm pleased to hear that you had a great experience with us, JoMarie. Your kind words about the staff's friendliness and respectfulness mean a lot. If there's anything else I can assist you with, please don't hesitate to reach out!
The staff was always friendly and respectful. It was a long process but a great experience.
Reply from Chris Russo at Waterstone Mortgage ...
July 16th, 2026 01:11 PM
Thank you, JoMarie. I'm glad to hear that you had a great experience, even though it was a long process. I appreciate your kind words about the staff's friendliness and respectfulness. If there's anything more I can do for you, please feel...
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About
With over 30 years in the mortgage industry, Chris Russo is committed to exceptional service and smooth closings. A top producer for many years, he specializes in crafting tailored financial solutions, from first-time homebuyer loans to VA, FHA, conventional, jumbo, and construction loans. Known for proactive communication and cost-effective options, Chris takes pride in making the home financing process seamless. Passionate about helping clients achieve their homeownership goals, Chris is always available to guide you.
Products & Services
Mortgage Loan Officer
FHA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Construction Loan
Medical Professional Mortgages
Fixed Rate Mortgages
USDA Loans
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Year Started
2000
Time Zone
Mountain Standard Time (MST)
Licenses
- NMLS #232394
Disclaimer
New Mexico Mortgage Loan Company Branch License.Arizona Mortgage Banker Branch License #0124432. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions