Waterstone Mortgage - Albuquerque, NM
Albuquerque, NM
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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closed
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
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Reviews from Web
Nancy went above and beyond. She was available after hours and even on the weekends . She was always up beat and happy to help. Such a nice experience in today's crazy world . People make all of the difference .
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Reply from Nancy Griego
August 24th, 2026 02:43 PM
Mari, thank you for your thoughtful review. I'm pleased to hear that you found my availability and upbeat attitude helpful. It's great to know you had a nice experience, and I agree that people truly make all the difference.
Shannon was excellent! He was very responsive and professional.
Reply from Owner
August 24th, 2026 02:06 PM
Benton, thank you for your kind words. I'm glad to hear that you found my responsiveness and professionalism to be excellent.
Shannon Schroeder has received a review with 5 star rating from Josh L
Reply from Owner
August 24th, 2026 02:06 PM
Josh, thank you for the great rating! I'm glad to know you had a positive experience with Waterstone Mortgage.
Shannon was great and broke down every charge
Reply from Shannon Schroeder
August 24th, 2026 02:29 PM
Joshua, I'm grateful for your positive feedback. It's good to know that I could help clarify every charge for you. If you have any more questions, feel free to reach out.
Cristal was wonderful especially if we had questions even it it was after hours. She is always pleasant and willing to help make sure we were happy along the way. She is a great listene!!
Reply from Cristal Duran
August 15th, 2026 11:05 PM
Thank you Allison! It truly was a pleasure guiding you through the journey of finding your forever home! Congratulations again on a beautiful home!
Mine was a difficult process due to the fact that I am self-employed, and other complicating variables such as needing a construction loan, not having had a conventional mortgage in over 25 years and other issues that required extensive documentation...
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Reply from Chris Russo
August 24th, 2026 06:40 PM
I'm pleased to hear that we were able to assist you in navigating such a complex process, Melissa. It's rewarding to know that our efforts helped you achieve your home ownership goals. Thank you for sharing your experience!
They were amazing.
Reply from Owner
August 24th, 2026 02:06 PM
Nadzeija, I'm pleased to hear that you had a great experience. Thank you for your kind words.
Everyone worked so hard to help us get a house and the whole process was very
Reply from John Gabaldon
August 24th, 2026 02:39 PM
I'm grateful for your kind words, Nadzeija. It's wonderful to hear that the team and I could support you throughout the process.
This experience has been the most and my best life changing experience in the most profound positive way! Thanks to you Chris and your professional colleagues you've made my journey through this process a very pleasant and enjoyable one! Sincerely,...
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Reply from Chris Russo
August 24th, 2026 04:09 PM
Thank you so much, Lawrence. I'm glad to hear that your experience was life-changing in such a positive way. It was a pleasure to be part of your journey and ensure it was pleasant and enjoyable.
Excellent communication and expertise in navigating the home loan process. Chris was available and patient with my questions about the process. Chris also worked closely with Clayton Homes to expedite the process. I would recommend Chris and...
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Reply from Chris Russo at Waterstone Mortgage ...
August 24th, 2026 02:03 PM
I'm grateful for your kind words, Melissa. It's nice to hear that my communication and expertise were helpful during the home loan process. Working closely with Clayton Homes to expedite everything was a priority, and I'm glad it made a difference...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions