Waterstone Mortgage - Albuquerque, NM
Albuquerque, NM
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
This was a complex loan involving multiple states, a HELOC, and several signatures. Unfortunately, Oscar did not communicate effectively with all parties, leaving us without timely updates. This caused unnecessary confusion and stress that...
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Reply from Waterstone Mortgage
September 8th, 2025 05:07 PM
Thank you for sharing this feedback, Maria. I truly value the opportunity to learn from every transaction, especially those that involve unique complexities like multiple states, a HELOC, and additional parties.
I apologize for any delays...
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Chris and his team were quick to help get my new home. Chris is very knowledgeable and was able to answer any questions I had. Would definitely recommend
Reply from Chris Russo at Waterstone Mortgage ...
September 8th, 2025 03:04 PM
Guys
thank you for the kind words, we are excited to have helped with your dream. if you ever need anything Im just a phone call away.
thanks again and Congratulations
Chris
Chris Russo was great! Always answered all my questions. Him and his team were awesome at getting us into our home as quick as possible. Would definitely recommend.
We were funded, signed, and in our new home in less than a month. Brynn was informative when we had questions, on top of things to do each step of the way, supportive, and efficient. I highly recommend her if you want a great experience,
I had the pleasure of working with Michael Hall of Waterstone Mortgage, and I cannot recommend him highly enough. Michael is extremely responsive to inquiries and takes the time to explain the mortgage products available, ensuring you find...
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Reply from Owner
January 13th, 2026 10:25 PM
I appreciate your recommendation, Mark. It's great to hear that my responsiveness and dedication to providing clear information were helpful during your home buying journey. It's always my goal to make the process as smooth as possible with...
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you guys made it happen thank you for your guys hard work you guys did for me and my family
Reply from John Gabaldon
September 13th, 2025 03:29 PM
I'm pleased to know that my efforts were helpful to you and your family, Joshua. Making things happen for my clients is always a priority. If there's anything else you need, feel free to reach out. Thank you for your kind words!
Amy promised and delivered! It was amazing to have her fight in the trenches on our team! We truly appreciate the hard work and effort that went into closing this loan! Cheers
Reply from Amy Battin
September 13th, 2025 03:08 PM
I'm really glad to hear that you felt supported throughout the process, Aaron. It was important to me to meet your expectations and be a strong part of your team. Thank you for your kind words and for allowing me to assist with your loan. If...
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Everyone was very easy to get a hold of, and everyone was able to answer all my questions. They made my first home-buying experience very pleasant.
Reply from Jason Pike
September 8th, 2025 02:08 PM
Thank you. We do our best to be very accessible as we understand the Mortgage business is at times stressful. We do our best to take the stress out of the experience. We appreciate your nice review.
for
Frances Estrada at Waterstone Mortgage NMLS #1607733
Frances was very attentive to our needs and her communication with us was top-notch! She is extremendously knowledgeable and responsive and she made.our closing process stress-free!
Reply from Frances Estrada at Waterstone Mortg...
September 4th, 2025 10:04 PM
Craig, I'm so grateful I had the opportunity to help you and Lori. New Mexico is lucky to have you all back. :)
Waterstone Mortgage Corporation - Brynn Atencio has received a review with 5 star rating from Daniel T
1961–1970 of 5196
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions