Waterstone Mortgage - Albuquerque, NM
Albuquerque, NM
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Amazing communication from Robert throughout the process! He made it so easy - especially as we are from out of state and part of the process was handled from afar. Clear guidelines, easy presentation of options, super flexible and always responsive....
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Reply from Robert Morris
September 18th, 2025 12:34 PM
I'm glad to know that the communication during your mortgage process was effective, Karen. Navigating from out of state can certainly add layers to the process, so I'm pleased that the guidelines and options were clear for you. If any other...
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Sue guided us through eachstep of the process, and kept in close contact with us throughout. She made the whole process seamless. She kept us abreast of changing mortgage rates and helped us decide which loan product best suited us. She was...
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Reply from Sue Leydig
September 10th, 2025 03:32 PM
I really enjoyed working with you and Kevin. Your quick response to items needed help to expedite your approval, and your clear to close 2 weeks ahead of your closing date. I am available to help answer any questions as you enjoy your homeownership....
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Oscar and his team always kept my wife and I very informed during the process of buying our home. Always felt Oscar was working very hard to get us into the house before I had to leave for travel. If we were to buy another home in the area...
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Reply from Waterstone Mortgage Corporation - O...
September 10th, 2025 04:54 PM
Jason, thank you so much for sharing this! It truly means a lot to me and my team to know you and your wife felt supported and informed throughout the entire process. Helping families achieve their goals is why I love what I do, and it’s an...
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Everything was good
Reply from Marty Padilla
September 17th, 2025 12:26 PM
I'm glad to hear that everything went well for you, Rodrigo. If there’s anything else you'd like to discuss or any questions you might have, please feel free to get in touch.
Jason and his team are hands down the best lender I’ve worked with. Jason was prompt to reply to email inquiries and action items. If he was not able to answer the phone himself, I found other staff in his office to be knowledgeable and able...
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Reply from Owner
September 19th, 2025 05:31 PM
We enjoyed working for you and we hope that you enjoy your new home. Thank you for your kind remarks. I appreciate you.
Jason and his team were prompt, responsive, and able to answer all my questions. I really appreciated the professionalism and dedication of a Jason and his team. Someone was always there to answer the phone, and Jason was quick to address action...
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Reply from Jason Pike
September 9th, 2025 05:28 PM
It was an honor to work for you again. Thank you for your kind words and nice review.
Sue was easy to contact when we had questions or needed clarification.
Reply from Sue Leydig
September 10th, 2025 03:33 PM
It's great to hear that you found me accessible and helpful when you needed clarification, Kevin. I value being available to our clients and ensuring clear communication throughout the process. Thank you for your feedback and for choosing Waterstone...
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Amazing supports from Annette. Great energy and geeat experiences loan officer. Thanks for her coaching. I will let my fruends know about her lender service.
Reply from Annette Van
September 16th, 2025 12:33 PM
I'm glad to hear you had such a positive experience, Minh. It was a pleasure coaching you through the loan process. Thank you for considering sharing my services with your friends. If you have any more questions or need further assistance in...
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We had e-mail issues wich messed with comunication. I don't hold Chriss responsibly for that. Every one i had to work with, they were very helpful. The rates are my biggest issue.
Reply from Chris Russo at Waterstone Mortgage ...
September 8th, 2025 11:06 PM
Clint
I wish i had more pull with the Federal Reserve, interest rates are a little bit high. I will promise when they come down I will call you and we will get you a better rate. thank you again for trusting us with your mortgage.
Chris
for
Frances Estrada at Waterstone Mortgage NMLS #1607733
Fran is very knowledgeable about the entire loan process. She was very quick to respond to any questions we had and if she did not know the answer, she went to the appropriate sources and found the answer. She was very pleasant to work together...
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Reply from Frances Estrada at Waterstone Mortg...
September 8th, 2025 06:56 PM
Lori, thank you for the review. You both were fantastic at getting Waterstone everything we needed for a smooth process. Team work all around. I look forward to some future pickle ball with everyone. :)
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions