Waterstone Mortgage - Albuquerque, NM
Albuquerque, NM
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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closed
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9 AM to 5 PM
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Reviews from Web
was done step-by-step was very helpful and explaining paperwork
Reply from Chris Russo
November 4th, 2025 03:18 PM
It's great to hear that the step-by-step assistance and explanations of the paperwork were helpful for you, Cynthia. Making the process clear and manageable is always my aim. If there's anything else you need or more questions come up, you're...
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I so sincerely am very grateful for Kristi Hennie's prompt responses to all my questions and emails. It is appreciated more than you know.
Reply from Oscar Medrano
November 4th, 2025 03:18 PM
Claire, your gratitude really means a lot to me. I'm glad to hear that Kristi Hennie's prompt responses made the process easier for you. If there's anything more I can assist with, please don't hesitate to let me know.
Chris and the waterstone mortgage team is very helpful and helps with answering any questions you may have. They try their best to get you the most affordable price for your home. As long as you have access to all your documents. Your process...
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Sandra Claymore at Waterstone Mortgage NMLS #492523 has received a review with 5 star rating from Lisa P
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Michael Bowen at Waterstone Mortgage NMLS #214602
Micheal was fantastic!! It was the most pleasurable financing transaction I've ever experienced! Micheal immediately gained our trust with his knowlege and openness and provide excellent support throughout . Absolutely thrilled with the experience...
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Reply from Michael Bowen
November 3rd, 2025 08:10 PM
I'm pleased to hear that you had such a positive experience, Vaughn. Building trust and providing excellent support are key priorities for me, and it's great to know that this was reflected in your financing transaction. If there’s anything...
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Michael Bowen at Waterstone Mortgage NMLS #214602
Michael and team were great to work with. Micheal provided excellent support and advice and was fantastic at communicating throughout the process. Couldn't be more pleased with the service and experience.
Reply from Michael Bowen
November 3rd, 2025 07:52 PM
I appreciate your kind words, Agatha. It's important to me that you felt supported and well-informed throughout the process. If you have any further questions or need assistance, please feel free to reach out.
Overall experience was great. Chris was always available for questions and made the process very easy.
Reply from Chris Russo
November 3rd, 2025 03:51 PM
I'm glad to hear your experience was positive and that I could make the process straightforward for you, Jessica. Being available to address any questions is important to me, so it's good to know that it made your experience smoother. If there's...
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without the hard time I had with the underwriter, I would say John and his team are amazing.
Reply from John Gabaldon
November 3rd, 2025 03:45 PM
I understand the underwriting process can sometimes be challenging, Haneen, and I'm glad to hear you were still satisfied with the support provided by my team and me. If you have any further questions or would like to discuss your experience...
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BernaDette Sanchez at Waterstone Mortgage NMLS #1194059 has received a review with 5 star rating from Thomas
Reply from Owner
January 8th, 2026 11:26 AM
Thank you for the 5-star rating, Drew.
BernaDette helped guide me through the first time homebuying process and also connected me with a good realtor. She is very knowledgable about NM's downpayment assistance programs. Great experience!
Reply from BernaDette Sanchez Wiegel
November 3rd, 2025 06:48 PM
Thomas, I'm pleased to hear you had a positive experience during your first homebuying journey. Guiding you and connecting you with a suitable realtor was my pleasure. I'm glad my knowledge of New Mexico's down payment assistance programs was...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions