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Waterstone Mortgage - Albuquerque, NM in Albuquerque, NM

Waterstone Mortgage - Albuquerque, NM

Albuquerque, NM
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At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
97%
4 Star
2%
3 Star
0%
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0%
1 Star
1%
Reviews from Web
  • A
    Ashley L
    Albuquerque, NM
    Posted on November 19th, 2025 02:27 PM
    Chris took the time to make sure we understood the process. He was always very responsive to our questions and went out of his way to make our closing process as smooth as possible.
    Reply from Chris Russo at Waterstone Mortgage ...
    November 19th, 2025 04:03 PM
    Ashley Thank you for your review, I love helping my repeat customers. if you eve=r need anything please call thank you Chris
  • J
    Jason M C
    Los Lunas, NM
    Posted on November 19th, 2025 03:52 AM
    Chris works very hard to get his clients into a home. He worked magic for me, helping me qualify for an FHA w/down payment assistance and even worked some debt repayment into the loan.
    Reply from Chris Russo
    November 26th, 2025 03:49 PM
    Jason, it's gratifying to know that my efforts helped you with your FHA loan and down payment assistance. Finding ways to make home ownership achievable for my clients is something I take seriously. If there's anything more you need or further...
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  • J
    James G S
    Santa Fe, NM
    Posted on November 19th, 2025 02:45 AM
    Sandra made herself available anytime to answer questions She was patient and knowledgeable.
    Reply from Sandra Claymore
    November 26th, 2025 07:22 PM
    I'm grateful for your feedback, James. It's important to me to be available and provide the support you need throughout the process. Knowing that my patience and knowledge were helpful to you is truly appreciated. Thank you for sharing your...
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  • J
    Jason C
    Posted on November 19th, 2025 12:00 AM
    Chris Russo at Waterstone Mortgage NMLS #232394 has received a review with 5 star rating from Jason C
    Reply from Owner
    December 9th, 2025 12:00 AM
    Jason Thank you for the kind words, I hope you surprise your wife when she gets home with your new purchase... If you ever need anything please let me know, I love repeat customers. Congratulations Chris
  • P
    Patricia A C
    Las Vegas, NM
    Posted on November 18th, 2025 11:52 PM
    The communication was awesome. It made what could've been a difficult process so much easier. Thank yo.
    Reply from Chris Russo at Waterstone Mortgage ...
    November 19th, 2025 04:07 PM
    Patricia I'm so glad we got to help you, you have a beautiful home and i hope one day to get up to vegas and say hi. Congratulations Chris
  • D
    Dylan W S
    Santa Fe, NM
    Posted on November 18th, 2025 07:37 PM
    I thought that Jason and his team were incredibly helpful and personable. And they also seemed to always be available for any need I had. I would definitely use their services again.
    Reply from Jason Pike
    November 19th, 2025 12:28 AM
    Thank you. It was a pleasure working for you and your Realtor. We appreciate you.
  • for
    Michael Bowen at Waterstone Mortgage NMLS #214602
    google
    D
    Destiny K
    Posted on November 18th, 2025 05:06 PM
    Michael and Roseanne were such a wonderful team to work with! Very professional, responsive, and truly caring. Highly recommend their mortgage services!
    Reply from Owner
    January 21st, 2026 05:07 PM
    I appreciate your kind words, Destiny. It's always rewarding to hear that you found our team professional and responsive. I'm grateful for the opportunity to work with you, and if you need any assistance in the future, please don't hesitate...
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  • for
    Michael Bowen at Waterstone Mortgage NMLS #214602
    Encompass
    D
    Destiny C C
    Los Lunas, NM
    Posted on November 18th, 2025 05:06 PM
    Michael and Roseanne were such a wonderful team to work with! Very professional, responsive, and truly caring. Highly recommend their mortgage services!
    Reply from Michael Bowen
    November 25th, 2025 05:06 PM
    I'm glad to hear that you had a positive experience, Destiny. Working with Roseanne and being responsive and caring are important to me. Your recommendation is appreciated, and if there's anything else I can assist you with in the future, please...
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  • S
    Sonia N F
    Rio Rancho, NM
    Posted on November 18th, 2025 04:22 PM
    Actually, Ihad never bought a house before, and yes, it was exciting. Thanks for helping us.
    Reply from John Gabaldon
    November 25th, 2025 04:23 PM
    It's wonderful to hear that your first home-buying experience was exciting, Sonia. I'm glad I could assist you through this milestone. If you have more questions in the future or need further support, don't hesitate to reach out. Thank you...
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  • M
    Marvin G
    Jemez Pueblo, NM
    Posted on November 18th, 2025 04:15 PM
    Great, sorry driving
    Reply from Shannon Schroeder
    November 25th, 2025 04:17 PM
    Thank you for your positive feedback, even while on the go. If there's anything more you'd like to share when convenient, I'm here to help. Safe driving!
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    About
    At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2000

    Time Zone

    Mountain Standard Time (MST)
    Disclaimer
    Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions