Waterstone Mortgage - Albuquerque, NM
Albuquerque, NM
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
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closed
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closed
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9 AM to 5 PM
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Reviews from Web
I worked with Oscar in the beginning and then with no communication i got switch to someone else. Through the entire process the communication was terrible. When it came to closing I got told a bunch of new information about charges I wasn't...
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Reply from Waterstone Mortgage
December 1st, 2025 05:44 PM
Kayla, thank you for sharing this feedback. I’m truly sorry to hear that the process felt stressful and that our communication did not meet your expectations. That is never the experience we want for our clients.
While some transitions within...
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Chris Russo at Waterstone Mortgage NMLS #232394 has received a review with 5 star rating from Jarrod C
Jason was on the ball every step of the way!
Reply from Jason Pike
December 4th, 2025 06:05 PM
I'm pleased to hear that you felt well-supported throughout the process. That is part of normal service and sadly many don;t do it. We are always here for you.
Very nice and concerned
Reply from Lee Warbinton
December 4th, 2025 05:49 PM
I appreciate your kind words, Michael. It's important to me that you felt well cared for throughout your experience. Thank you for choosing Waterstone Mortgage and for sharing your feedback. If there's anything more I can do for you, please...
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always great/helpfull at any questions. Super great at explaining what the next process was.
Reply from Clarissa Hernandez
December 4th, 2025 02:44 PM
Thank you for sharing your experience, Cristobal. I'm pleased to know that I could assist with your questions and provide clear explanations throughout the process. If you need any more help in the future, feel free to get in touch.
I am so happy to get my new home and everything is thanks to Shannon he is very efficient and helpful
Reply from Owner
December 4th, 2025 04:02 PM
I'm glad to hear about your new home, Yudiana! It's rewarding to know that my assistance was helpful along the way. I appreciate your trust and am here if you need anything else in the future. Congratulations on this exciting milestone!
My experience was amazing he is really good and fast and very helpful thank you Shannon Schroeder for everything
Reply from Shannon Schroeder
December 4th, 2025 04:01 PM
I appreciate your kind words, Yudiana. It's great to hear that you found the experience with me to be efficient and helpful. Thank you for your trust, and I'm grateful for the opportunity to assist you. If you ever need anything else, don't...
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Waterstone Mortgage Corporation - Clarissa Hernandez has received a review with 5 star rating from Michael D
Great communication and overall a pleasant experience!
Reply from Clarissa Hernandez
December 3rd, 2025 05:23 PM
I'm glad to hear that you had a pleasant experience, Michael, and appreciated the communication during the process. If you ever have more questions or need assistance in the future, feel free to reach out.
Love working with Marty and his team / the whole process smooth and simple!!
Reply from Marty Padilla
December 3rd, 2025 04:36 PM
Tania, it's great to hear that you enjoyed working with me and my team. Making the process smooth and simple for you was our priority. If there’s anything more I can do for you in the future, please don't hesitate to reach out.
1591–1600 of 5195
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions