Waterstone Mortgage - Albuquerque, NM
Albuquerque, NM
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Michael was extremely informatiive, always available, kind, and easy to work with. He made the process easy for me and not sure what I would have done without his assistance. I'm grateful for his guidance. Thank you.
Reply from Michael Hall
January 23rd, 2026 09:45 PM
It's heartening to read about your positive experience, Melanie. I aim to provide clear and helpful support throughout the process, so I'm glad to know it made things easier for you. Your gratitude is appreciated, and if there's anything further...
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Everything was very professional, they kept us on track, and were understanding and helpful when we made mistakes. Also once the whole team was involved and helping us everything went smoothly and felt very well organized. Communication was...
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Reply from Owner
January 23rd, 2026 02:48 PM
I'm glad to hear that you found the process professional and well-organized, Justin. Keeping communication clear and maintaining a supportive environment is a priority for me. I'm pleased we could assist you effectively, even when challenges...
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Jason was very professional, kept us on track, and was understanding and helpful when we made mistakes. Also once his team was involved and helping us everything went smoothly and felt very well organized. Communication was definitely top notch...
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Reply from Jason Pike
January 23rd, 2026 03:05 PM
We enjoyed working for you and I appreciate you kind comments and review.
Trace Sánchez is a rockstar. We got everything we needed and our closing was never delayed. He asked for everything up front which made the approval process incredibly painless. Highly recommended if you want things done quickly and correctly....
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Reply from Owner
January 16th, 2026 05:03 PM
Juan, I'm pleased to know that the process was smooth and efficient for you. Being prepared upfront is something I always strive for, so I'm glad it made the approval easier on your end. Thank you for recommending my services, and I'm happy...
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Trace is a go-getter. We were never held up in the process and eveything went smoothly. Trace was always available for questions and was friendly in responses. he didn't even hesitate to answer questions for us over the weekend . a great person...
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Reply from Trace Sanchez at Waterstone Mortgag...
January 16th, 2026 05:06 PM
Juan, it's great to hear that everything proceeded smoothly without delays. I take pride in being accessible for any questions and ensuring you're comfortable throughout the process. Thank you for your kind words, and I'm glad I could assist...
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They were on top of everything even when we weren't!
Reply from John Gabaldon
January 23rd, 2026 05:13 PM
I'm glad to hear that you felt supported, Lorraine. Ensuring everything is managed smoothly is important to me, and I'm here if you need any further assistance or have more questions down the road.
Very easy and understandable
Reply from Annette Van
January 22nd, 2026 08:00 PM
I'm glad to hear that you found the process easy and understandable, DanPhi. If there's anything more I can do to help or clarify, feel free to reach out.
Explained everything to me in a way that was easy to understand and explained what i should be looking out for to keep me safe.
Reply from Oscar Medrano
January 22nd, 2026 03:49 PM
Thank you for taking the time to share your thoughts, Matthew. I'm pleased that my explanations helped make the process clearer and provided guidance on what to watch for. If you have more questions or need assistance in the future, feel free...
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Great service, great people, great team. Gracias por todo!!
Reply from John Gabaldon
January 21st, 2026 09:25 PM
Thank you, Juan, for your kind words. I'm pleased to hear that you appreciated the service and our team's efforts. If there's ever anything else I can assist you with, just let me know.
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Waterstone Mortgage - Albuquerque, NM
Julian Cordova was amazing and so very helpful through the loan process. He made sure we understood everything and provided outstanding service through every step. Thank you, Julian!
Reply from Owner
January 22nd, 2026 02:07 PM
Jennifer, it's great to hear that you had such a positive experience with Julian throughout the loan process. I'm glad he was able to provide the clarity and assistance you needed. Your appreciation for his efforts is truly valuable. Thank...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions