Waterstone Mortgage - Albuquerque, NM
Albuquerque, NM
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Reviews from Web
Jason was very knowledgeable, informative and thorough. He was also patient with us as we asked all the questions never once making us feel like a bother. He had creative suggestions and kept us updated all along the way. Highly recommend!
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Reply from Jason Pike at Waterstone Mortgage N...
February 2nd, 2026 05:48 PM
Thank you for your kind review, Nothing better than helping a new home buyer that is an RN. Thank you
Robert and his team did a great job financing our investment property. Many of our clients use him as well.
Reply from Robert Morris
February 9th, 2026 02:30 PM
I'm glad to hear that you were pleased with the financing of your investment property, Ross. It's important to me that my efforts meet your expectations and those of your clients. Please let me know if there's anything more I can do to assist...
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Chris and the entire team were very professional and responsive to my calls and emails. Awesome job. Thank you!
Reply from Chris Russo at Waterstone Mortgage ...
February 10th, 2026 03:43 PM
I'm pleased to hear that you found my responsiveness and professionalism helpful, Paula. Your appreciation means a lot, and I'm glad we could provide the support you needed. If there's anything else I can assist with, please don't hesitate...
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Shannon was always there to help and worked hard to get our loan through. He was able to get personal and meet my own self needs. He provided experienced expert advice that allowed us to close without a hitch. Shannon is who you need on your...
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Reply from Owner
February 9th, 2026 03:43 PM
Eduardo, thank you for your thoughtful review. I'm glad to hear that my assistance and efforts met your needs during the loan process. It's gratifying to know that both Roseanne and I could support you in such a pivotal way. Your recommendation...
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Shannon was always there to help and worked hard to get our loan through. He was able to get personal and meet my own self needs. He provided experienced expert advice that allowed us to close without a hitch. Shannon is who you need on your...
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Reply from Shannon Schroeder
February 9th, 2026 05:56 PM
Eduardo, I appreciate your detailed feedback. It's rewarding to know that my efforts, alongside Roseanne's support, made a significant impact during your mortgage process. I'm sorry to hear about the challenges with the underwriting team, and...
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Chris was always respectful and very kind. This eased concern during some difficult moments
Reply from Chris Russo at Waterstone Mortgage ...
February 6th, 2026 03:42 PM
I'm glad to know that my approach helped ease your concerns during challenging times, Oriena. Your comfort and trust are important to me, and I appreciate you sharing your experience. If you ever need assistance again, please feel free to reach...
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Excellent communication and responsiveness. Highly recommended!
Reply from Owner
February 9th, 2026 03:43 PM
Your recommendation means a lot, Marty. I'm pleased that you appreciated the communication and responsiveness throughout the process. Should you have any further questions or need assistance in the future, feel free to get in touch.
Responsive, reliable and consistent. Helpful staff and couldn't have asked for a better experience .
Reply from Jason Pike
February 2nd, 2026 03:48 PM
Thank you for kind review. We sure work towards making the homebuying experience as easy as possible. When a self-employed borrower is happy with our service, we are thrilled. Obviously additional steps are required when self-employed and we...
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Shannon and his team are so awesome to work with. He takes the time to run different scenarios with my clients and I to help us stragetize an offer with the best outcome possible for their situtiaon. He truly cares about the clients best interest...
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Reply from Shannon Schroeder
February 9th, 2026 05:12 PM
Kelsey, I appreciate your kind words and trust in my work. Collaborating with you and your clients to explore all options and find the best outcomes is always a priority. It's important to me that I remain accessible and proactive, especially...
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Always smooth, fast, and stress-free. Marty and his team stay on top of everything and are incredibly responsive — even on a Sunday evening. Truly dependable from start to finish.
Reply from Marty Padilla
February 9th, 2026 07:24 PM
Joanne, I'm glad that the process was smooth and stress-free for you. I strive to maintain a reliable and responsive service, so it's great to hear this met your expectations. If you ever need further assistance, don't hesitate to get in touch....
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Mountain Standard Time (MST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions