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CrossCountry Mortgage | Branch NMLS #1616039, Lacey, WA

Lacey, WA
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Your journey to homeownership deserves a personalized touch. As dedicated mortgage loan officers, we are here to deliver just that. Whether you're a first-time homebuyer or you're a veteran homeowner looking to refinance or invest, we provi... Show More
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Reviews from Web
  • E
    Elijah K
    Posted on December 1st, 2025 02:32 PM
    Kyle and his team (especially April!) were fantastic to work with. He took the time to answer all of my questions, and made personalized recommendations based on my specific situation. I feel as though he sincerely wanted to help me make the...
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    Reply from Owner
    January 9th, 2026 04:42 AM
    Thank you so much for the kind words! We truly loved working with you and are so happy we could help make such a big move feel a little easier. April and the whole team will be thrilled to hear this. Wishing you and your family all the best...
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  • M
    Mario G
    Posted on November 18th, 2025 05:05 AM
    I can’t recommend Kyle Johnson at CrossCountry Mortgage in Lacey enough! Over the past year, as I navigated a pretty complex home shopping journey, thanks to the unpredictability of military moves, Kyle was a rock throughout. He was calm, endlessly...
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    Reply from Owner
    November 18th, 2025 09:44 PM
    Thank you so much for the kind words! I’m truly honored to have been able to guide you through such a complex journey, and I’m glad I could make the process feel a little easier and less stressful. It means a lot to hear that my support made...
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  • A
    Allie M
    Posted on November 8th, 2025 01:29 AM
    If you are looking for a hardworking, knowledgeable, trustworthy, and reliable mortgage broker, look no further. Kyle is truly the best of the best. He has helped us through two home buying processes now, and he helped us through every single...
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    Reply from Owner
    November 18th, 2025 09:44 PM
    Wow, thank you so much for the amazing review! It’s been such a pleasure helping you through both home buying journeys, and I’m grateful for your trust every step of the way. I’m always here to answer questions and make the process as smooth...
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  • for
    Malcolm Miller at CrossCountry Mortgage
    TotalExpert
    L
    Long L
    Union, WA
    Posted on November 3rd, 2025 03:06 PM
    Malcolm Miller was very responsive in answering my questions.
  • J
    Jesica B
    Posted on October 10th, 2025 03:55 AM
    Outstanding Experience with Kyle Johnson’s Team at CrossCountry Mortgage!Working with Kyle Johnson’s team — especially Jill and Sarah — was truly a five-star experience from start to finish. They worked diligently and efficiently to get our...
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    Reply from Owner
    October 30th, 2025 10:12 PM
    Thank you so much for taking the time to share your experience! I’m thrilled to hear that Jill, Sarah, and the team were able to make your home-buying journey smooth and successful. We’re so glad you felt supported throughout the process, even...
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  • N
    Noah R
    Posted on September 20th, 2025 01:25 AM
    My wife and I bought our first home in Tennessee with CrossCountry Mortgage, and Kyle and his team helped us through the entire process. They were engaged, knowledgeable, and encouraging throughout the entire process!! Cannot recommend them...
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    Reply from Owner
    October 30th, 2025 10:11 PM
    Thank you so much for the kind words! I’m so glad we could help make your first home-buying experience smooth and exciting. It was truly a pleasure working with you both, and I’m thrilled you’re settling into your new home. Wishing you many...
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  • T
    Too W I M C
    Posted on September 7th, 2025 03:48 AM
    run from this guy
    Reply from Kyle Johnson at CrossCountry Mortga...
    September 16th, 2025 02:08 PM
    Thank you for your feedback. We take pride in delivering outstanding service to every client, and we’re unable to connect this review to any recent customer interactions. If you’ve had a specific experience with us, we’d love to learn more....
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  • K
    Karl T
    Posted on September 5th, 2025 07:03 PM
    Kyle is one of the very best lenders I have worked with in my 30 year career. He truly cares about taking amazing care of his clients and serving them at the very highest level. I highly recommend Kyle and his team! If you want an amazing experience,...
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    Reply from Owner
    September 8th, 2025 10:01 PM
    Thank you so much, Karl! Coming from someone with your experience, your words mean the world to us. Kyle and the team truly care about providing the best service possible, and we’re grateful for your trust and partnership over the years. We...
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  • M
    Melissa C
    Posted on August 4th, 2025 11:05 PM
    Extremely professional team that made sure we stayed on schedule to close. I highly recommend them if you are looking for an experienced/knowledgeable group of people to help with your home loan process, while competing with the market and...
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    Reply from Owner
    September 8th, 2025 10:00 PM
    Thank you for your kind words! We’re so glad our team could keep things on track and make the process smooth. We truly appreciate your recommendation!
  • V
    Vanessa R
    Posted on August 4th, 2025 08:38 PM
    Kyle and his team were so very helpful and explained everything in detail. They made it easy to understand the process of buying and were always quick to respond when we had questions. We definitely recommend Kyle and his team to anyone buying!...
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    Reply from Owner
    September 8th, 2025 09:59 PM
    Thank you so much for your kind words and recommendation! We’re thrilled to hear that Kyle and the team were able to make the homebuying process clear and stress-free for you. Your trust means a lot to us, and we’re always here to help whenever...
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    About
    Your journey to homeownership deserves a personalized touch. As dedicated mortgage loan officers, we are here to deliver just that. Whether you're a first-time homebuyer or you're a veteran homeowner looking to refinance or invest, we provide a selection of mortgage options tailored to fit your individual needs. From FHA and VA loans to conventional and jumbo mortgages, we have the tools to help you navigate your path with confidence. Expect a transparent process, with clear communication and guidance every step of the way, from your initial application to the closing table. Let's work together to find your ideal home loan solution and bring your dream of homeownership to life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • 1616039
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS