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CrossCountry Mortgage | Branch NMLS #1616039, Lacey, WA

Lacey, WA
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Your journey to homeownership deserves a personalized touch. As dedicated mortgage loan officers, we are here to deliver just that. Whether you're a first-time homebuyer or you're a veteran homeowner looking to refinance or invest, we provi... Show More
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  • for
    Malcolm Miller at CrossCountry Mortgage
    TotalExpert
    J
    Jereme M
    Rochester, WA
    Posted on March 7th, 2026 12:17 AM
    You guys are very special to us and everyone who has an ear around me gets refered to you thank you so much. I've sent two family members your info and they know where I started and where you helped me make it to. That says everything about...
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    Reply from Malcolm Miller
    March 16th, 2026 02:57 PM
    I truly appreciate your thoughtful words and the referrals, Jereme. It means a lot to me that you've shared your experience with others and trusted me to assist your family members as well. Knowing how I was able to help you reach your goals...
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  • T
    Tracey C K
    Posted on February 25th, 2026 04:49 PM
    We had an outstanding experience working with Kyle Johnson and his team at CrossCountry Mortgage for our refinance. From start to finish, Kyle truly listened to our goals and took the time to understand what was best for our family—not just...
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    Reply from Owner
    March 24th, 2026 07:27 PM
    Thank you so much for this. it really means a lot. The team and i genuinely care about helping families make the right mortgage and home loan decisions, so hearing that you felt supported and confident throughout the process is exactly what...
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  • M
    Michael S
    Hope Hull, AL
    Posted on January 10th, 2026 01:29 AM
    Great support and advice!
    Reply from Kyle Johnson
    January 19th, 2026 09:56 PM
    I'm glad to know that you found my support and advice helpful, Michael. If there's anything else you need assistance with, please feel free to reach out. Thank you for taking the time to share your thoughts!
  • G
    Gregory B
    Posted on January 8th, 2026 11:19 PM
    I used Kyle and CCM twice and I will use them again! Awesome team!
    Reply from Owner
    January 9th, 2026 04:46 AM
    Thank you so much for your continued trust and support! I truly appreciate you choosing me & my team again. We look forward to working with you again in the future! 🙌
  • K
    Karen M
    Seminole, FL
    Posted on January 7th, 2026 09:01 PM
    Kyle and his team are literal rock stars!! We needed to close a property in 3 weeks' time before year-end. We have a complex financial portfolio, being self-employed, and multi-business owners. We were not an "easy" client by any means. Colleen...
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    Reply from Kyle Johnson
    January 14th, 2026 09:01 PM
    Your feedback means a lot to me, Karen. It's great to hear that we were able to meet your needs within such a tight timeframe and with the complexities involved. Colleen and Kirsten deserve special recognition for their efforts, and I'll be...
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  • J
    Joseph M
    Seminole, FL
    Posted on January 5th, 2026 12:15 AM
    Unreal service, incredible speed, almost miraculous! Thank you team!
    Reply from Kyle Johnson
    January 12th, 2026 08:21 PM
    Joseph, I appreciate your positive feedback. I'm pleased to hear that you had a great experience. If you ever need further assistance, I'm here to help. Thank you for choosing to work with me at CrossCountry Mortgage, LLC.
  • J
    Joshua L
    Bremerton, WA
    Posted on January 2nd, 2026 10:54 PM
    Kyle is always super knowledgeable and helpful. He always helps advise us as needed and answers any questions. Thank you!
    Reply from Kyle Johnson
    January 12th, 2026 03:22 PM
    I'm really glad to hear that my assistance has been valuable to you, Joshua. It's always a pleasure to help and provide guidance whenever needed. If you have any more questions or need further advice, feel free to reach out. Thank you for your...
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  • for
    Malcolm Miller at CrossCountry Mortgage
    TotalExpert
    H
    Hali B
    Tacoma, WA
    Posted on January 2nd, 2026 03:34 PM
    Malcolm and his team were very upfront with the whole process. He kept my expectations in check and after a very long wait to close. Him and his team got the ball rolling so fast that I was even caught off guard with how quickly it happened....
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    Reply from Malcolm Miller
    January 9th, 2026 03:35 PM
    It means a lot to know that you found the process straightforward and transparent. I'm glad that we could address your expectations and move quickly toward closing, even if it felt a bit fast! It's great to hear that you appreciated the accessibility...
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  • A
    Alexis A
    Posted on December 18th, 2025 11:30 PM
    As a first-time homebuyer, I had an amazing experience working with Kyle and the CrossCountry Mortgage team. They were professional, patient, and always took the time to explain the process and answer my questions. The communication was excellent...
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    Reply from Owner
    January 9th, 2026 04:44 AM
    We’re honored to have helped you through your first home purchase and truly appreciate your trust on the team and I. Supporting our veterans means a great deal to us, and we’re so glad you felt guided and supported every step of the way. Congratulations...
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  • D
    David G
    Posted on December 3rd, 2025 03:52 PM
    Kyle Johnson and his Team at CrossCountry Mortgage have been great at helping me with my mortgage. They go above and beyond to make sure that everything goes smoothly.
    Reply from Owner
    January 9th, 2026 04:43 AM
    Thank you so much for taking the time to share this! the team and I truly care about making the mortgage process as smooth and stress-free as possible, so it means a lot to hear this. We’re grateful for the opportunity to work with you and...
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    About
    Your journey to homeownership deserves a personalized touch. As dedicated mortgage loan officers, we are here to deliver just that. Whether you're a first-time homebuyer or you're a veteran homeowner looking to refinance or invest, we provide a selection of mortgage options tailored to fit your individual needs. From FHA and VA loans to conventional and jumbo mortgages, we have the tools to help you navigate your path with confidence. Expect a transparent process, with clear communication and guidance every step of the way, from your initial application to the closing table. Let's work together to find your ideal home loan solution and bring your dream of homeownership to life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • 1616039
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS