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CrossCountry Mortgage | Branch NMLS #1616039, Lacey, WA

Lacey, WA
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Your journey to homeownership deserves a personalized touch. As dedicated mortgage loan officers, we are here to deliver just that. Whether you're a first-time homebuyer or you're a veteran homeowner looking to refinance or invest, we provi... Show More
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Reviews from Web
  • M
    Mary O
    Posted on August 2nd, 2025 02:58 PM
    I cannot give Kyle and his team enough stars! We have used Kyle for three different home purchases and every time, he and his team have gone above and beyond. They walked us through multiple scenarios & gave great insight into what options...
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    Reply from Owner
    September 8th, 2025 10:03 PM
    Wow, thank you so much for this amazing review! It truly means a lot that you’ve trusted me and my team with three home purchases. We know how important it is to feel confident and comfortable throughout the process, and I’m so glad we could...
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  • for
    Malcolm Miller at CrossCountry Mortgage
    API
    M
    Mary M
    Tumwater, WA
    Posted on July 27th, 2025 01:20 PM
    Malcolm, Kirsten, Colleen, and the entire team made the process easy, and they were all a pleasure to work with!
    Reply from Malcolm Miller
    August 3rd, 2025 01:21 PM
    I'm delighted to hear that you found working with me, Kirsten, Colleen, and the entire team a pleasure and that we made the process easy for you. It was great being part of your journey, and your kind words mean a lot to us. Thank you for choosing...
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  • A
    Alex M
    Posted on July 17th, 2025 07:56 PM
    Kyle Johnson at CrossCountry Mortgage has received a review with 5 star rating from Alex M
    Reply from Owner
    September 16th, 2025 02:09 PM
    Thanks, Alex! It was great working with you and hope you’re loving your new home!
  • R
    Raquel L
    Posted on June 18th, 2025 05:48 PM
    If getting a mortgage sounds as fun as a root canal… you haven’t worked with Kyle Johnson at CrossCountry Mortgage!Kyle was our Originating Branch Manager slash mortgage wizard, and honestly, we’re still wondering if he has a secret superpower....
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    Reply from Owner
    June 24th, 2025 05:38 PM
    Wow—thank you for such an incredible and heartfelt review! We’re so grateful for your trust and thrilled that Kyle, Sarah, and Stephanie made the process smooth (and even fun!). It means the world to our team!
  • J
    Jordan G
    Posted on June 17th, 2025 04:56 PM
    Working with Kyle and his team has always been a pleasure. Not only is kyle extremely kind and personable, he is extremely knowledgeable about VA loans and is able to break everything down so that you can make the best and most informed decisions....
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    Reply from Owner
    June 24th, 2025 05:37 PM
    Thank you so much for the thoughtful review! We're grateful for your trust and are so glad to hear Kyle’s VA loan expertise made a difference. It's always a pleasure working with you!
  • A
    Alisha M
    Posted on June 13th, 2025 12:45 AM
    We had an absolutely AMAZING experience with Kyle and his team. I went into the initial meeting with him not thinking I’d be anywhere near able to buy a home. With his advice and guidance we just moved into our dream house. I can’t wait to...
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    Reply from Owner
    June 24th, 2025 05:37 PM
    Thank you so much for your kind words! We're thrilled to hear about your experience and honored to have been part of your journey to homeownership. Congratulations on your dream home!
  • P
    Patrick P
    Posted on May 27th, 2025 07:12 PM
    I started 2024 trying to refinance my home to consolidate debt and get some financial breathing room. Like any veteran trying to do right by their family, I did my research. All signs pointed to Navy Federal as a top choice for veterans. Well…...
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    Reply from Owner
    May 27th, 2025 09:13 PM
    Patrick, I just wanted to take a moment to express my heartfelt gratitude for your incredibly kind review. Reading your words truly made my day. I'm so glad that Colleen and I could be there for you during such an important time. It's incredibly...
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  • T
    Taylor P
    Posted on May 23rd, 2025 02:13 AM
    I had such a great experience with Kyle and Angela! They truly went above and beyond in every aspect of the loan process. Kyle has a true gift - he made me feel so comfortable with such a famously complex process. I wouldn’t hesitate to recommend...
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    Reply from Owner
    May 23rd, 2025 06:39 PM
    Taylor, Thank you for your kind words! I’m really glad Angela and I could make the loan process feel easier and more comfortable for you — that’s always our goal. It means a lot to hear that we went above and beyond. I truly appreciate your...
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  • for
    Malcolm Miller at CrossCountry Mortgage
    API
    B
    Brian S
    Lacey, WA
    Posted on May 11th, 2025 06:30 PM
    Underwriter issues with timing of closing. Had to move closing at the last moment and then have an additional inspection to be done - at my expense.
  • L
    Lindsey A
    Posted on May 9th, 2025 07:18 PM
    I had a wonderful experience with Kyle and his team! They were so fast acting and didn't skip a beat in some really critical turn-around times! I felt fully support by his team the entire time. Will use him and his team again! Thank you!
    Reply from Owner
    May 23rd, 2025 06:41 PM
    Lindsey! Thanks so much for the awesome feedback. I’m really happy to hear that my team and I could move quickly and keep everything on track for you. Supporting you throughout the process is what we aim for, and it means a lot to know you...
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    About
    Your journey to homeownership deserves a personalized touch. As dedicated mortgage loan officers, we are here to deliver just that. Whether you're a first-time homebuyer or you're a veteran homeowner looking to refinance or invest, we provide a selection of mortgage options tailored to fit your individual needs. From FHA and VA loans to conventional and jumbo mortgages, we have the tools to help you navigate your path with confidence. Expect a transparent process, with clear communication and guidance every step of the way, from your initial application to the closing table. Let's work together to find your ideal home loan solution and bring your dream of homeownership to life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • 1616039
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS