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CrossCountry Mortgage | Branch NMLS #1616039, Lacey, WA

Lacey, WA
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Your journey to homeownership deserves a personalized touch. As dedicated mortgage loan officers, we are here to deliver just that. Whether you're a first-time homebuyer or you're a veteran homeowner looking to refinance or invest, we provi... Show More
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  • B
    Breanne K
    Posted on August 21st, 2026 02:14 PM
    We were put in touch with Kyle by a family friend who'd also been our realtor in WA. We moved states and were really struggling to find a lender who we trusted. Enter Kyle. He was seriously a breath of fresh air. He was quick to communicate,...
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    Reply from Owner
    August 21st, 2026 07:43 PM
    Thank you so much for the incredibly kind words! It truly means a lot to me and our entire team. Helping make what can be a stressful process feel smooth and straightforward is exactly what we strive for.It was an absolute pleasure working...
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  • for
    Malcolm Miller at CrossCountry Mortgage
    TotalExpert
    M
    Manuel G
    Olympia, WA
    Posted on August 16th, 2026 10:08 PM
    Jeet was unorganized and not helpful. He made the process onerous and frustrating.
    Reply from Malcolm Miller at CrossCountry Mort...
    August 24th, 2026 04:06 PM
    Manuel, I'm sorry to hear about your experience with Jeet. Please reach out to me directly so I can assist you further and address any concerns you have.
  • A
    Alex B
    Posted on July 30th, 2026 11:48 PM
    We highly recommend Kyle and his team. The home buying process was transparent and easy from start to finish. Kyle communicates well and helps you think about your finances strategically for the long term while achieving your immediate goals....
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    Reply from Owner
    August 7th, 2026 03:03 PM
    Thank you, Alex, for your kind recommendation. I'm glad to hear that the process was smooth and transparent for you. It's great to know that my team and I could support you in securing your home in St. Louis while considering your long-term...
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  • K
    Katie F
    Posted on July 24th, 2026 05:40 PM
    Kyle Johnson is a go-to lending partner, and for good reason! He is exceptionally reliable, trustworthy, and consistently gets the job done.What sets Kyle apart is his thoughtful approach—he offers a variety of perspectives and deeply respects...
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    Reply from Owner
    August 3rd, 2026 07:22 PM
    Thank you so much for your kind words, Katie. I'm pleased to know that my approach and communication have made a positive impact on your experience. It's great to hear that you feel confident working with me, and I'm grateful for your trust....
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  • A
    Andrew W
    Posted on July 23rd, 2026 06:53 PM
    Couldn’t be more pleased with the service. Communication was constant throughout the process. Extremely professional and reliable. Would recommend to anyone looking to purchase a home. Thank you Kyle, Angela and the rest of the Cross Country...
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    Reply from Owner
    July 24th, 2026 05:13 PM
    Andrew, thank you so much, I really appreciate you taking the time to say this.I’m glad we could keep things smooth and keep you in the loop every step of the way. Angela and the whole team loved working with you, and we’re grateful you trusted...
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  • R
    Rick S
    Posted on July 21st, 2026 03:58 PM
    amazing team. easy to work with. they helped make the purchase of our home as smooth as possible. kyle, colleen, and katie are all fantastic. their recommendations and guidance throughout the process meant the world to us.
    Reply from Owner
    July 24th, 2026 05:12 PM
    Rick, I really appreciate this, thank you so much.It was an absolute pleasure working with you, and I’m glad we could help make everything feel smooth along the way. Colleen, Katie, and I are grateful you trusted us through such a big moment....
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  • K
    Kyle R
    Posted on July 17th, 2026 04:16 AM
    We can affirm that Kyle and his staff are exceptionally well prepared to advise and execute your lending transaction. In our case they moved extremely fast and went down every extra mile necessary to maximize the strength of our offer, which...
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    Reply from Owner
    July 24th, 2026 08:46 PM
    I'm pleased to hear that you had a successful lending experience with me and my team, Kyle. It's great to know that our preparation and swift execution made a positive impact on your transaction. Thank you for your kind words and for choosing...
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  • J
    Jackie C
    Posted on July 9th, 2026 07:24 PM
    We are incredibly grateful to Mr. Kyle, Jill, and Kirsten for all of their guidance and support throughout our financial journey. They took the time to explain the numbers in a way that was easy to understand, making us feel confident and informed...
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    Reply from Owner
    July 14th, 2026 06:06 PM
    Jackie, Thank you so much for this review! Helping our clients feel confident and informed is always our top priority, so it’s wonderful to hear that the time we spent walking through the numbers and being available for your questions made...
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  • for
    Malcolm Miller at CrossCountry Mortgage
    TotalExpert
    K
    Kelly B
    Lakewood, WA
    Posted on July 9th, 2026 06:28 PM
    As a first time home buyer, Malcolm did a great job educating me, explaining to me and walking me through the whole process.
    Reply from Malcolm Miller
    July 16th, 2026 06:29 PM
    Kelly, I'm glad to hear that I could help guide you through the home buying process. Thank you for trusting me with such an important milestone, and I appreciate your kind words.
  • for
    Malcolm Miller at CrossCountry Mortgage
    TotalExpert
    J
    Joe S
    Lakewood, WA
    Posted on July 8th, 2026 05:28 PM
    On top of all the details and clear communicatio.
    Reply from Malcolm Miller
    July 15th, 2026 05:28 PM
    Joe, I'm happy to hear that you appreciated the attention to detail and clear communication throughout the process. Your feedback is greatly valued, and I'm thankful for your kind words.
  • 10 of 265
    About
    Your journey to homeownership deserves a personalized touch. As dedicated mortgage loan officers, we are here to deliver just that. Whether you're a first-time homebuyer or you're a veteran homeowner looking to refinance or invest, we provide a selection of mortgage options tailored to fit your individual needs. From FHA and VA loans to conventional and jumbo mortgages, we have the tools to help you navigate your path with confidence. Expect a transparent process, with clear communication and guidance every step of the way, from your initial application to the closing table. Let's work together to find your ideal home loan solution and bring your dream of homeownership to life.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    2003

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • 1616039
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS