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CrossCountry Mortgage | Branch NMLS #1616039, Lacey, WA
Lacey, WA

Your journey to homeownership deserves a personalized touch. As dedicated mortgage loan officers, we are here to deliver just that. Whether you're a first-time homebuyer or you're a veteran homeowner looking to refinance or invest, we provi... Show More
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Reviews from Web
Kyle and his team were exceptional to work with! Everyone was responsive, attentive, informative, and made us feel heard/taken care of every step of the way. I would highly recommend Kyle and his team for anyone purchasing a home!
Reply from Owner
October 20th, 2026 04:40 PM
I'm pleased to hear that you had such a positive experience with me and my team, Tiarra. Your recommendation means a lot to us, and we're glad to have been able to support you throughout your home purchase journey with CrossCountry Mortgage,...
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Six star review! I worked with Kyle,Kristen, and Ian. All three were amazing to work with and really helped my family get into our beautiful home in a seriously fast time. The team was extremely knowledgeable in VA loans and worked every possible...
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Reply from Owner
October 13th, 2026 12:40 PM
I'm grateful for your kind words, AbruptV8. I'm pleased to hear that you had a positive experience working with me, Kristen, and Ian at CrossCountry Mortgage, LLC. It's wonderful to know that our team's expertise with VA loans made a difference...
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Kyle and his team at CCM did a fantastic job with our new construction homebuyer in Pittsburgh. Very smooth process and Cindy, the processor was GREAT!
Reply from Owner
October 5th, 2026 07:53 PM
I'm happy to hear that the process went smoothly for your new construction homebuyer in Pittsburgh, Michael. It's great to know that Cindy and the team at CrossCountry Mortgage, LLC made such a positive impact on your experience.
Working with Kyle and his team was the easiest part of our whole transaction! They were wonderful communicators, so patients, and truly cared about us & our journey. I will recommend Kyle and his team to anyone buying a home, and I know they...
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Reply from Owner
September 23rd, 2026 04:13 PM
Thank you, Rory, for your kind words. I'm glad to hear that the process with me and my team at CrossCountry Mortgage, LLC was smooth and supportive for you. It's rewarding to know that our communication and care made a positive impact on your...
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We were put in touch with Kyle by a family friend who'd also been our realtor in WA. We moved states and were really struggling to find a lender who we trusted. Enter Kyle. He was seriously a breath of fresh air. He was quick to communicate,...
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Reply from Owner
August 21st, 2026 07:43 PM
Thank you so much for the incredibly kind words! It truly means a lot to me and our entire team. Helping make what can be a stressful process feel smooth and straightforward is exactly what we strive for.It was an absolute pleasure working...
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Jeet was unorganized and not helpful. He made the process onerous and frustrating.
Reply from Malcolm Miller at CrossCountry Mort...
August 24th, 2026 04:06 PM
Manuel, I'm sorry to hear about your experience with Jeet. Please reach out to me directly so I can assist you further and address any concerns you have.
We highly recommend Kyle and his team. The home buying process was transparent and easy from start to finish. Kyle communicates well and helps you think about your finances strategically for the long term while achieving your immediate goals....
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Reply from Owner
August 7th, 2026 03:03 PM
Thank you, Alex, for your kind recommendation. I'm glad to hear that the process was smooth and transparent for you. It's great to know that my team and I could support you in securing your home in St. Louis while considering your long-term...
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Kyle Johnson is a go-to lending partner, and for good reason! He is exceptionally reliable, trustworthy, and consistently gets the job done.What sets Kyle apart is his thoughtful approach—he offers a variety of perspectives and deeply respects...
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Reply from Owner
August 3rd, 2026 07:22 PM
Thank you so much for your kind words, Katie. I'm pleased to know that my approach and communication have made a positive impact on your experience. It's great to hear that you feel confident working with me, and I'm grateful for your trust....
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Couldn’t be more pleased with the service. Communication was constant throughout the process. Extremely professional and reliable. Would recommend to anyone looking to purchase a home. Thank you Kyle, Angela and the rest of the Cross Country...
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Reply from Owner
July 24th, 2026 05:13 PM
Andrew, thank you so much, I really appreciate you taking the time to say this.I’m glad we could keep things smooth and keep you in the loop every step of the way. Angela and the whole team loved working with you, and we’re grateful you trusted...
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amazing team. easy to work with. they helped make the purchase of our home as smooth as possible. kyle, colleen, and katie are all fantastic. their recommendations and guidance throughout the process meant the world to us.
Reply from Owner
July 24th, 2026 05:12 PM
Rick, I really appreciate this, thank you so much.It was an absolute pleasure working with you, and I’m glad we could help make everything feel smooth along the way. Colleen, Katie, and I are grateful you trusted us through such a big moment....
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About
Your journey to homeownership deserves a personalized touch. As dedicated mortgage loan officers, we are here to deliver just that. Whether you're a first-time homebuyer or you're a veteran homeowner looking to refinance or invest, we provide a selection of mortgage options tailored to fit your individual needs. From FHA and VA loans to conventional and jumbo mortgages, we have the tools to help you navigate your path with confidence. Expect a transparent process, with clear communication and guidance every step of the way, from your initial application to the closing table. Let's work together to find your ideal home loan solution and bring your dream of homeownership to life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 1616039
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095