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CrossCountry Mortgage | Branch NMLS #1616039, Lacey, WA

Lacey, WA

4.93

(267)

Mortgage

Mortgage Loan Officer

Contact Info

(877) 351-3400

2533025877

Lacey, WA

https://crosscountrymortgage.com

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4.93

(267)

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5 Star

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As a first time home buyer, Malcolm did a great job educating me, explaining to me and walking me through the whole process.

Reply from Malcolm Miller

July 16th, 2026 06:29 PM

Kelly, I'm glad to hear that I could help guide you through the home buying process. Thank you for trusting me with such an important milestone, and I appreciate your kind words.

On top of all the details and clear communicatio.

Reply from Malcolm Miller

July 15th, 2026 05:28 PM

Joe, I'm happy to hear that you appreciated the attention to detail and clear communication throughout the process. Your feedback is greatly valued, and I'm thankful for your kind words.

This team is incredible. With every personal issue that came my way during this process, they were there to support me, explain options and ensure I was able to successfully refinance my home. They were very responsive and checked in frequently...

Reply from Owner

July 14th, 2026 06:05 PM

Thank you so much for your kind words, it truly means a lot. We know that life doesn’t pause during the home loan process, so being there for our clients every step of the way is something we take seriously. I’m really glad we were able to...

Thank you so much! Cross Country Mortage company, you are the best everyone works so hard and together!! they reach out to you and make sure your questions are answered and that the client stays informed!!! thank for all your hard work!

Reply from Owner

July 8th, 2026 01:54 PM

I'm grateful for your kind words, Jennifer. It's wonderful to hear that you felt supported and informed throughout the process. If you have any more questions or need further assistance, I'm here to help. Thank you for trusting me with your...

Smooth process

Reply from Malcolm Miller

June 26th, 2026 04:27 PM

Gregory, I'm pleased to hear that you found the process smooth. Your feedback is valued and appreciated. Thank you for choosing CrossCountry Mortgage, LLC!

We had an absolutely outstanding experience working with Kyle Johnson when buying our home.Everyone on Kyle's team was friendly, efficient, incredibly detailed, and transparent throughout the entire process. We especially enjoyed working with...

Reply from Owner

July 14th, 2026 06:07 PM

Thank you so much, April! We truly appreciate your kind words. I’m glad everything went smoothly, even with the curveballs and that we could deliver on what we promised. Ian and the team loved working with you. Congratulations on your new home!...

This team is absolutely amazing. I’ll be honest—I generally do not enjoy working with lenders, but this experience completely changed my perspective.Kyle, Kirsten, Colleen, Sabrina, and everyone else involved were hands-down the most communicative...

Reply from Owner

June 17th, 2026 05:29 PM

Wow, thank you so much for your kind words! It truly means a lot to our team. We’re so glad we could make the process smooth and change your experience in a positive way. It was a pleasure working with you, and we’re always here if you need...

I had a great experience working with Kyle and his team! Amanda, Sabrina, and Jill were all incredibly helpful and went above and beyond to get my wife and I in our home. They did a great job communicating and dealing with any problems that...

Reply from Owner

May 29th, 2026 05:44 PM

Thank you so much!! we really appreciate it! I’m glad Amanda, Sabrina, and Jill were able to take great care of you both and help make everything go smoothly. Congrats again on your new home, and thanks for trusting our team!

Working with Kyle and his team was such a great experience from start to finish! Buying a home can be stressful, but Kyle, Jerica, and Sabrina made the entire process feel smooth, organized, and honestly way less overwhelming than we expected....

Reply from Owner

May 29th, 2026 05:44 PM

Thank you so much for your kind words! It truly means a lot to me and the team. We know how overwhelming the homebuying process can feel, so it’s our goal to make it as smooth and stress-free as possible every step of the way. It was an absolute...

Kyle Johnson at CrossCountry Mortgage has received a review with 5 star rating from David R

Reply from Owner

May 29th, 2026 05:43 PM

Thank you for the 5-star review! We’re grateful for the opportunity to work with you

11–20 of 267

About

Your journey to homeownership deserves a personalized touch. As dedicated mortgage loan officers, we are here to deliver just that. Whether you're a first-time homebuyer or you're a veteran homeowner looking to refinance or invest, we provide a selection of mortgage options tailored to fit your individual needs. From FHA and VA loans to conventional and jumbo mortgages, we have the tools to help you navigate your path with confidence. Expect a transparent process, with clear communication and guidance every step of the way, from your initial application to the closing table. Let's work together to find your ideal home loan solution and bring your dream of homeownership to life.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Licenses